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Customer Service Advisor

4 months ago

Harlow, United Kingdom Adecco Full time
Job Title: Customer Service Advisor
Location: Harlow
Salary: £22,318 plus performance bonus
Hours: Monday-Friday, 8am-4pm & 10am-6pm
Type: Full-Time, Permanent
Benefits & Perks:
Competitive salary
Performance-based bonuses
Development and growth opportunities
Flexible working hours
Fun and vibrant team culture
Employee discounts and rewards programme
About Our Client:
Our client is a leading organisation in the customer service industry, known for their exceptional service and commitment to customer satisfaction. With a strong focus on teamwork and continuous improvement, they are looking for several Customer Service Advisor's to join their dynamic and friendly team.
About The Job:
As a Customer Service Advisor, you will be the primary point of contact for all customer inquiries, providing exceptional service through a variety of platforms. Your main responsibilities will include:
Responding to customer inquiries via phone, email, and live chat in a prompt and professional manner
Providing accurate and relevant information to assist customers with their queries
Resolving customer complaints and issues with empathy and efficiency
Building and maintaining strong customer relationships to ensure high levels of satisfaction
Collaborating with other departments to address complex customer inquiries
Identifying opportunities for process improvement and contributing to team discussions
If you are enthusiastic about providing exceptional customer service and want to join a dynamic team, this is the perfect opportunity for you. Apply now and join our client's team of dedicated Customer Service Advisors
APPLY
Click the apply button to be considered for this opportunity
Applications will be reviewed over the coming days & updates provided ASAP
Contact Jamie at Adecco Harlow directly for more information
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website