HR Advisor

2 months ago

Puddington Cheshire West and Chester, United Kingdom New Ventures Recruitment Full time
We are recruiting for a CIPD Level 5 HR Advisor, with good knowledge of Absence management, Well-being, and Family Friendly policies to join our Client on the outskirts of Chester. 
This is an excellent opportunity to join a well-established collaborative company on a 12-month maternity cover contract. 
PURPOSE OF ROLE
Working in a fast-paced environment you will be required to provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the Iceland business, regarding managing the absence and well-being of colleagues.
Provide advice and guidance to managers on absence and well-being matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically concerning the management of long and short-term absence, flexible working, well-being, and all family-friendly policies and procedures.
KEY ACCOUNTABILITIES
Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders

Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales

Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures, and guidelines

Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.

Work autonomously whilst using your own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required

Take every opportunity to coach managers in aspects of people management including communication, robust decision-making, fairness and consistency, and application

Reviewing and preparing (where appropriate) letters/ documents in readiness for and after formal meetings and providing feedback to Managers where required

Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and to ensure personnel database reflects accurately

Work collaboratively with your fellow HR Advisors colleagues to ensure consistency of approach and application of precedent

Ensure all applicable SLAs are met or exceeded

To undertake any other reasonable duties as requested
SKILLS
Ability to work remotely, autonomously, and use own initiative

Confident manner in dealing with a diverse range of people, using good interpersonal and credible influencing skills.

Commercial acumen

Effective stakeholder management with excellent verbal and written skills which can be tailored to be reflective of the audience

Ability to quickly forge relationships, win trust, and build confidence

Managing conflict

Ability to analyse complex issues and provide practical and creative solutions

Ability to prioritise work under pressure

Good questioning and listening skills
Proficient with and comfortable using telephony and multiple technology platforms
Coaching skills

Self-management whilst maintaining one team ethos

Ability to maintain confidentiality at all times
QUALIFICATIONS & EXPERIENCE
Proven track record of managing a range of HR cases

Demonstrable, comprehensive up-to-date working knowledge of UK employment law and legislation and its implications for employers

Confident communication with people at all levels, with a style that is clear, engaging, coaching, and collaborative whilst at times of challenge can hold your own

Demonstrate strong partnership working with a variety of stakeholders

Ideally, CIPD qualified (preferably Level 5)

Experience in applying a commercial and pragmatic approach to providing HR risk-based solutions to difficult issues that arise within challenging situations

Ability to work flexibly in an agile way to meet deadlines and respond positively and constructively to feedback

Good analytical and problem-solving skills
Excellent benefits 
New Ventures Recruitment Ltd is an equal opportunities employer and is acting as a recruitment agency concerning this vacancy

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