Medical Receptionist

1 week ago

Blackpool, United Kingdom North Shore Surgery Full time
Job summary
We currently have a part-time vacancy of 21.5 hours, working over 3 days. You will need to be flexible and be able to work mornings and afternoon shifts, between 7.30am and 6.30pm. You may also be required to provide cover for sickness and holidays at short notice.
Main duties of the job
We are looking for an intelligent, self-motivated person with a sunny disposition to join our busy well-organised team. Previous experience preferred but not essential. A knowledge of EMIS Web will be a great advantage. The applicant must be computer literate, possess good communication, verbal and written skills, attention to detail and confidentiality are essential at all times. The applicant would be based in reception dealing with patients and their queries, answering the telephone, inputting data, and other general reception duties. The position can be very demanding and fast paced at times so an ability to adapt and learn new skills quickly and easily and to prioritise workload are essential. Common sense and a good sense of humour are essential. You will be required to attend training courses and practice meetings.
About us
North Shore Surgery is an modern, forward thinking training practice based in the north of Blackpool. We have 4 GP's, 4 highly skilled Advanced Nurse Practitioners, 7 highly skilled Practice Nurses as well as HCA's and Practice Pharmacists.
We also benefit from being part of the North PCN, sharing Physician Assistants, Mental Health Practitioners, Pharmacy Technicians and Physiotherpist.
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
The post holder is responsible for promoting and safeguarding the welfare of a child or adult he/she is responsible for or comes into contact with.
Job description
Job responsibilities
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective manner.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
The post holder is responsible for promoting and safeguarding the welfare of a child or adult he/she is responsible for or comes into contact with.
Person Specification
Experience
Essential
  • Experience of working within a public reception environment. Experience of dealing with the public both face to face and on the telephone. Excellent communication skills. Excellent keyboard and computer skills.
Desirable
  • Experience of using a clinical computerised database system. Experience of Microsoft office software. Experience of working in a GP practice or primary care setting.

Person Specification
Experience
Essential
  • Experience of working within a public reception environment. Experience of dealing with the public both face to face and on the telephone. Excellent communication skills. Excellent keyboard and computer skills.
Desirable
  • Experience of using a clinical computerised database system. Experience of Microsoft office software. Experience of working in a GP practice or primary care setting.

Employer details
Employer name
North Shore Surgery
Address
Moor Park Health and Leisure Centre
Bristol Avenue
Blackpool
Lancashire
FY2 0JG
Employer's website

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