Medical Receptionist

6 months ago


Blackpool, United Kingdom Highfield Surgery Full time

**We are looking to hire one part time Medical Receptionists to join our busy reception team.**

**Hours are unfortunately not negotiable due to gaps in our team that need to be filled**

Monday 8am-2pm (6 hours)

Tuesday 12pm-6pm (6 hours)

Thursday 12pm-6pm (6 hours)

Friday 8am-6.30pm (9.5 hours)

Total: 27.5 hours
- **The following are the core responsibilities of the receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels**:_
- Maintaining and monitoring the practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, team members and external agencies
- Photocopy documentation as required
- Input data into the patient’s healthcare records as necessary
- Manage all queries as necessary in an efficient manner
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and notice boards
- Support all clinical staff with general tasks as requested

**Secondary responsibilities**

In addition to the primary responsibilities, the medical receptionist may be requested to:

- Partake in audit as directed by the audit lead
- Support administrative staff, providing cover during staff absences
- Scanning of patient related documentation and attaching scanned documents to patient’s healthcare records
- Complete opening and closing procedures in accordance with the duty rota

**Job Type**: Part-time

Pay: From £11.44 per hour

Expected hours: 27.5 per week

**Benefits**:

- Bereavement leave
- Company events
- Company pension
- On-site parking
- Sick pay
- Transport links

Schedule:

- Monday to Friday

Application question(s):

- Can you detail what IT experience you have and what programs you have used

**Experience**:

- Receptionist: 2 years (required)

Work Location: In person



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