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Vehicle Service Administrator

3 months ago

Warrington, United Kingdom Clear Automotive Recruitment Solutions Limited Full time
Automotive Service Administrator
Warrington
£25,300 OTE £27,000 (Overtime paid at time and a half)
Monday to Friday (7am-4pm / 8am-5pm / 9am-6pm)
1 in 4 Saturday mornings paid as enhanced overtime (4 hours)
Permanent position
Pension, 30 days annual leave, childcare vouchers and benefits package.Please contact Rochelle on (phone number removed) for more information
Automotive Service Administrator - We currently have a number of exciting opportunities for our commercial truck client who have dealerships and workshop across the Northwest and surrounding areas.
We are seeking a skilled and customer focused Service Administrator with an automotive background to join a vibrant and supportive automotive service team based in Warrington.
The service team play a pivotal role in ensuring all HGV customers, documentation and systems are kept running smoothly to enhance relationships both internally and externally.
The job: Automotive Service Administrator
You will be an important part of the service team and be an excellent team player.
You will not only be the first point of contact for our valued HGV customers but also an integral part of ensuring smooth administrative operations.
Maintain accurate service department records and systems.
Maintain the interface between dealership systems and those of the manufacturer/distributor.
Conduct all transactions with precision and maintain clear records.
Uphold a consistently professional and courteous welcome for all visitors.
Record and pass messages promptly and accurately to relevant personnel.
Ensure efficient telephone connections, considering busy times and ongoing meetings.
Enhance the reputation of the business during interactions with others.
File completed invoiced job card histories and conduct annual archiving of job cards.
Maintaining order numbers, and invoicing retail customers when required
Liasing with clients face to face, via email and telephone
Reviewing booking availability, booking in vehicles and accurately documenting booking based on customer requirements and documenting relevant recorded information.
Responsible for raising defect related estimates.
Experience required: Service Administrator
Ideally some Automotive or Commercial vehicle industry experience
Experience working with Kerridge is a distinct advantage
Experience in similar industry preferred
Ability to think analytically and problem solve
IND123
If you would like to discuss the Automotive Service Administrator position in more detail, then please call Rochelle at Clear Automotive on (phone number removed) for a confidential chat.
Clear Automotive Recruitment Solutions is a leading Automotive recruitment specialist covering all areas of the UK