Clinical Services Administrator

7 days ago


Derby, United Kingdom Blatchford Full time
Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.

Through science, technology, and maintaining a clear focus on people, we make mobility possible.

We are proud to work in partnership with the NHS and have a fantastic opportunity for a Clinical Services Administrator to work as an integral part of our specialist team based at our Derby clinic. You will also be required to cover one day per week at our Chesterfield clinic.

The role

As Clinical Services Administrator you will join an experienced admin team to provide effective and efficient administration services to the Orthotic clinic.

Key duties.
• Providing a reception service for patients/carers/customers including preparation of waiting areas for patients’ arrival.
• Responding to telephone, email and in-person enquiries
• Arranging patient appointments
• Actioning all in-patient referrals on the same day as referral
• Monitoring delivery and collection times and reporting where necessary
• Ensuring all goods received for user are processed in a timely fashion and administering any action required
• Ensuring all goods required for clinics are made available to the Orthotist
• Inputting client sensitive information onto the database
• Completing inpatient paperwork and liaising with the Orthotist on call

What are we looking for?

As Clinical Services Administrator, you will have the following:

Key skills
• Previous experience in a customer facing, administration role
• Highly organised, with a strong attention to detail
• Professional approach
• Flexible and self-motivated
• Excellent communication and interpersonal skills
• Confident telephone manner
• Excellent communication skills
• Ability to maintain high standards when working to varying deadlines.

What can we offer you?

As Clinical Services Administrator, you will receive the following:

Benefits
• Highly competitive salary
• 25 days holiday (rising with service)
• Opportunity to purchase additional holiday.
• On demand pay
• Pension
• Discounted shopping and leisure activities
• Health cash plan
• Cycle to work scheme

If you feel you have the relevant experience to be considered for this Clinical Services Administrator position, please apply now.

INDBLATCHFORD

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