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Case Handler

2 months ago

Wolverhampton, United Kingdom Huntswood Full time
Immediate starts available for experience complaint handlers with banking experience. If you have dealt with banking complaints and want to join a great team in Pendeford, then read on.
As a Case handler you will provide a high-quality service to customers by resolving their complaints on time.
Start Date: 16th September 2024
Day Rate: £165 - Umbrella only recruitment - This is only available to individuals working via an Umbrella company, we can assist you with this
Location: Penderford Business Park - Hybrid working available after induction training
Working hours: 40 per week, Monday to Friday between 08:00-18:00
What Huntswood can offer you - An initial 5 month contract and the chance to build a relationship with Huntswood, which will open doors to further campaigns in the future and allow you to gain more valuable experience for the future
What skills you need.
A minimum of 12 months financial services complaint handling experience
Business Banking product experience would be beneficial
Excellent communication and people skills
Commitment to work at client's office in Pendeford
Strong attention to detail
Ability to navigate through a number of in-house databases
Good MS Office skills, particularly MS WordHuntswood is an organisation born of the desire to make a positive difference and key to that are people in the organisation. So, if you want to join this growing team of excellent associates and make a positive difference apply now
'It's not just about what we do, but the way we do it. And it's our values that make us special.'
To help you stay safe in your job search Huntswood will only ask for contact details via email when first contacting you and not any other personal details