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Customer Service Representative

2 months ago

Perth And Kinross, United Kingdom Meraki Talent Ltd Full time

Customer Service Agent (debt & collections)

Permanent (35 hours)

Perthshire

£26,000


Meraki Talent is partnered with a UK-wide, established business to support the recruitment of a Debt & Collections Agent. This full-time, permanent role offers a salary of c.£26,000 and a hybrid working model. Some great additional perks include free parking, performance-related bonuses and excellent development and progression opportunities.


The purpose of the Debt & Collections Assistant is to:

  • Provide support by identifying customer needs, resolving issues, and agreeing payment plans
  • Analyse and report on customer data
  • Deal with billing and service issues


You must be able to demonstrate:

  • Excellent communication skills
  • Ability to manage workload and take ownership of tasks
  • Be ambitious with drive to develop professionally
  • Expert problem-solving and investigation skills


To be considered for this role you must:

  • Have working knowledge from a financial service or banking background – particularly reconciliations/settlements experience
  • Have experience in reporting and analysis
  • Be highly organised with excellent interpersonal skills


Apply Now


Lauren wants: Administration, Collections, Reconciliations, Settlements, Financial Services, Banking, Reporting and Analysis


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