Project Worker Complex Needs
4 weeks ago
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 10,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
About the Project Worker Complex Needs role:
As a complex needs support worker, your primary purpose is to provide comprehensive, trauma informed support to residents within a psychologically sensitive accommodation setting. Your role will encompass a wide range of responsibilities aimed at ensuring the wellbeing, safety and development of residents.
You will be responsible for holding an individual caseload, undertaking detailed assessments, onwards referrals and adopting a Team Around Me (TAM) approach to support. You will also create tailored interventions to individuals facing multiple disadvantages such as homelessness, mental and physical health challenges, trauma, substance use and contact with the criminal justice system. This will include assisting with practical daily tasks, facilitating access to educational and employment opportunities, maintaining a safe living environment in line with organisational policy.
Skills and experience we're looking for in our Project Worker Complex Needs:
The ability to assist individuals who face multiple disadvantages to identify their personal goals and guide them through the process of change.
Managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience.
Understanding of professional boundaries and their importance when delivering trauma informed support. This includes demonstrating a non-judgemental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach.
Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
Our attractive benefits package includes:
A salary increase after successfully completing six month's probationary period
A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
Staff Health Cash Plan and discounts scheme
Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Closing Date: Sunday 25th August at midnight
Interview Date: Monday 2nd September via Microsoft Teams
Don’t miss out on this great opportunity to join the Single Homeless Project team – please click ‘apply’ now to become our Project Worker Complex Needs - we'd like to hear from you
This post will require an Enhanced DBS check to be processed for the successful applicant.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited
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