Administrator (Admin Officer) - Nottingham

1 week ago

Nottingham, United Kingdom Brook Street Full time

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Our MOJ client requires an administrator to join the admin team within the Nottingham Justice Centre,
based in Nottingham City Centre and offers a great opportunity to work within the courts and gain experience

The role is temporary and expected to run until end of September 2024 with the possibility of being extended past this date, working full time 37 hours per week Monday to Friday.

Duties may include but not be limited to

* Dealing with Emails from the public and professional court users
* Dealing with incoming calls
* Assisting Judges and Legal Advisors, ensuring the courts are prepared with the required files and any required admin assistance they may require
* Data Entry
* General Administration tasks and maintenance of databases
* Manage Social Distancing within the public areas of the court
* Manual and electronic filing

There may also be occasions when you will need to man the phones in their contact centre - inbound and outbound.

This role involves being flexible and able to adapt to different work areas and groups as needed.

Ideal candidates will need to be experienced administrators and confident with IT systems including Microsoft packages. You will be a team player and enjoy working as part of a busy team


Our client requires the following skills

* Good strong admin experience
* Good working knowledge of Microsoft word, excel and outlook
* Excellent communication skills both written and verbal
* Ability to remain calm in potentially difficult situations
* Ability to remain professional at all time and converse with a variety of court users
* Excellent customer service skills

The pay rate is £11.88 per hour

The role is subject to clearance checks which involve 3 years full referencing and a DBS check

Due to the high number of applications we receive it may not be possible to respond to all applications.

​

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. 

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.  

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Job Tenure: Contract and Full-Time Salary: Up to £11.88 per hour + holiday pay and pension Location: Nottingham, Nottinghamshire

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