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Parts Supervisor

2 months ago

Heathrow, United Kingdom TCR UK Limited Full time
Parts Supervisor
The Opportunity We are seeking a motivated and detail-oriented Parts Supervisor to join our team at TCR. This role is crucial for managing stock and customer expectations, ensuring Parts Excellence and top-notch customer service. The ideal candidate will excel under pressure, demonstrate strong leadership, and have a proactive approach.
Key Responsibilities Materials Issue
* Oversee daily activities, prioritising customer service.
* Coach and develop staff, leading by TCR/TMS core values.
* Monitor KPIs and implement action plans.
* Work with customers to interpret requirements.
* Provide prompt counter service and respond to calls courteously.
* Issue materials with correct paperwork and ensure proper booking and delivery.
Goods Inward
* Check and receipt deliveries, unload vehicles safely.
* Organise the quarantine area and label new stock items.
* Ensure parts are sorted for correct locations.
Stock Control
* Participate in stock counts and reconcile against inventory.
* Ensure stock items have barcodes and maintain traceability.
What We Are Looking For:
1. Proven experience in a parts role with strong leadership skills.
2. Proficiency in parts catalogue systems and stores procedures.
3. Ability to delegate and inspire others.
4. Customer-focused, organised, and accurate with good IT skills.
5. Knowledge of health and safety regulations; SAP experience preferred.
6. Proven people management experience in a fast-paced engineering sector.
7. Minimum Level of commercial vehicle knowledge and Level 2 City and Guilds or IMI qualification.
Why You'll Love Working With Us:
* Streamlined decision-making and employee-focused culture.
* Support for entrepreneurship and adaptability.
* Commitment to sustainability since 1999.
* Competitive salaries, 6% employer pension contribution, 3 x salary Life Assurance, Health Cash Plan, and Employee Assistance Programme (EAP).
About Us: At TCR Group, we revolutionise the aviation industry with integrated solutions for Ground Support Equipment (GSE). With headquarters near Brussels and a global presence across 200+ airports, our team of 1700 employees is dedicated to excellence.
✅ Join Us: If you are passionate about parts management, customer service, and team development, apply now for this exciting opportunity.
⛔ Note: Agencies and recruiters, please refrain from contacting us regarding this job posting