Complaints Officer

Spencer Clarke Group are working closely alongside a London Council to provide them with a Complaints Officer on a contract basis. As a successful Complaints Officer, your duties will be: Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal...

Senior Complaints Officer Westminster - Officed Based Role Job Role I am recruiting for a local authority who is looking for someone support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming...

Senior Complaints OfficerWestminster - Officed Based Role Job Role I am recruiting for a local authority who is looking for someone support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries, distributing cases, chasing information, managing incoming...

Senior Complaints Officer Westminster £25 per hour (umbrella) Full Time Contract (3 months) Novax Recruitment is actively seeking a Senior Complaints Officer in Westminster. This is a contract with a scope for extension working full time hours. The employer can offer mostly remote working. The job: Act as a point of contact for residents wishing to...

Senior Complaints OfficerWestminster£25 per hour (umbrella)Full Time Contract (3 months)Novax Recruitment is actively seeking a Senior Complaints Officer in Westminster. This is a contract with a scope for extension working full time hours. The employer can offer mostly remote working.The job:Act as a point of contact for residents wishing to raise a...

Note: it's more of an admin role. As a Complaints Officer, you'll report to a Complaints Team Manager, based in one of Westminster City Council's offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. Rate: £17.42 Umbrella **Job Types**: Full-time,...

Complaints Officer needed in South West London. The hourly rate is £21.65ph PAYE This is a temporary role The reference number is: RQ1126728 The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication, and monitoring the timeliness and effectiveness of the response. They will...

Job Title: Senior Complaints Officer - Housing SpecialistJob Summary:We are seeking a highly skilled Senior Complaints Officer to join our team at Service Care Solutions. As a Senior Complaints Officer, you will play a vital role in supporting our clients to manage and respond to complaints effectively.Key Responsibilities:Act as a point of contact for...

Job title - Senior Complaints Officer Location - London Contract - Temp - Ongoing Start Date: Asap Salary: £28.88 Umbrella P/H Our client is seeking a Senior Complaints Officer to join their team. The company is a high-profile organisation that is dedicated to maintaining and enhancing the city. The successful candidate will play a vital role in...

Job Summary:Novax Recruitment Ltd is seeking a highly skilled Senior Complaints Resolution Specialist to join our team. As a key member of our Housing Team, you will be responsible for providing an effective front-line housing information and advice service, dealing proactively with complaints and enquiries, and managing information to ensure high-quality...

Job Summary:We are seeking a highly skilled Senior Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our housing team, you will be responsible for managing and resolving complex complaints and enquiries from residents, Cabinet members, MPs, and the Housing Ombudsman.Key Responsibilities:Act as a point of contact for residents...

Job Summary:We are seeking a highly skilled Senior Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our housing team, you will be responsible for managing and resolving complex complaints and enquiries from residents, Cabinet members, MPs, and the Housing Ombudsman.Key Responsibilities:Act as a point of contact for residents...

Job title - Senior Complaints Officer Location - LondonContract - Temp - OngoingStart Date: AsapSalary: £28.88 Umbrella P/HOur client is seeking a Senior Complaints Officer to join their team. The company is a high-profile organisation that is dedicated to maintaining and enhancing the city. The successful candidate will play a vital role in supporting the...

We are working closely alongside a Local Authority in Westminster to assist with the appointment of a Complaints Officer, on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17.42 - £21.83 per hour  Responsibilities: To assist the organisation to provide high...

Coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to correspondence and complaints, in conjunction with team leaders, heads of service and the corporate...

**Job description** Our aim is to ensure is that every resident, business, and visitor of Westminster will thrive in a clean, safe, and quiet city. Public Protection and Licensing is a service that enhances the lives of our residents and businesses. The service sits at the heart of this vision to deliver a Fairer Westminster. Coordinate complaints and...

3 days office working Investigating escalated and complex complaints (stage 2 and Ombudsman) Carrying out detailed investigations, with robust and evidenced based conclusions and remedies. Identifying and tracking commitments and learning opportunities. Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing...

**About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...

Job Summary:Novax Recruitment Ltd is seeking a highly skilled Senior Complaints Resolution Specialist to join our team. As a key member of our Housing Team, you will be responsible for providing an effective front-line housing information and advice service, dealing proactively with complaints and enquiries, and managing information within the team to ensure...

Job Summary:We are seeking a highly skilled Senior Complaints Officer to join our team at Novax Recruitment Ltd. As a key member of our housing team, you will be responsible for providing exceptional customer service and resolving complex complaints in a fair and timely manner.Key Responsibilities:Act as a point of contact for residents wishing to raise a...