Technical Specialist

3 weeks ago

London, United Kingdom Kinetica Full time
Technical Specialist – South UK / Hybrid– Diagnostics

About the Company:nWe are looking for a scientist with experience in biochemistry and in a commercial/ client facing role to join the sales and marketing team at an expanding diagnostics company at their site in the Northwest. This well-established company has a comprehensive benefits package and offers excellent career progression potential.

Responsibilities:nGenerate profitable revenue for the company whilst aligning with existing objectives and strategies.nLead customer sales promotion and collaborate with colleagues to propose and develop products for the product range in the UK and International markets.nDrive growth of the product range.nCollaborate with internal departments and providers in order to maximize deliverables.nAct as customer-facing product specialist, regularly providing sales and technical presentations, addressing technical inquiries and troubleshooting. Assist with new account planning and pre-installation site visits, overseeing installations, and offering user training as needed.nDefine and support defining the total and addressable value of the market in the UK and Ireland.nAssist with tender applications.nMaintain technical knowledge of products and markets, acting as a key point of contact for internal and external parties.nAssist the Sales team in presenting value propositions to prospects and customers, offering insights and support to drive success.nCoordinate with the sales team to conduct extensive site visits with customers to understand their needs, build relationships and identifying future opportunities.nCollaborate closely with the Product Specialist team to improve support and response times, boost market penetration and drive product and market development strategies.nCompile and analyse market data and proactively communicate significant changes or developments in a timely manner.nEvaluate competitor strengths and weaknesses and develop and report on sales strategies that respond effectively, enhancing competitive differentiation and market positioning.nKeep the commercial team informed of business requirements and major developments within accounts, participating in critical discussions as necessary.

Requirements:nBiochemistry knowledge/background.nExperience running assays for testing biological samples.nExperience working with the NHS.nCommercial acumen.nExcellent communication skills.nStrong presentations skillsnFull UK driving license.

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