![Chase Taylor Recruitment Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Manager
2 months ago
Our client is a manufacturer of upvc window and doors who has been trading for over 40 years. They have a loyal customer base and is known for their excellent working culture.
The right candidate for this role will have current experience working within a customer service manager role within a manufacturing environment.
The role:
* Organise repairs and remediation after our windows & doors
* Identify issues which need attention
* Gain a greater understanding of the nature of the problem and how to resolve them
* Order appropriate replacement parts
* Manage and arrange for an engineer to attend the property to make repairs
* Training will be given where needed
The candidate:
* Have current experience working with a customer service management within a manufacturing environment
* Experience managing a team
* Be technical minded (advantage)
* Be able to think on your feet and de-escalate issues promptly
* Have excellent communication and customer service skills
* Must currently reside in the UK
* Have excellent organisational skills
If you would like to find out more information regarding this role, please click ‘apply’ or contact Guy at Chase Taylor Recruitment and quote reference number MM3792
-
Telesales/customer Service Advisor
2 months ago
Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time**Job description** Central food service LTD are an established and growing business in the food distribution sector supplying over 800 customers within a 100 mile radius from our Stoke On Trent depot. An exciting opportunity has arisen for somebody to join our customer service and sales department. Your key roles and responsibilities will be to take...
-
Telesales/customer Service Advisor
3 months ago
Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time**Job description** Central food service LTD are an established and growing business in the food distribution sector supplying over 800 customers within a 100 mile radius from our Stoke On Trent depot. An exciting opportunity has arisen for somebody to join our customer service and sales department. Your key roles and responsibilities will be to take...
-
Retail Customer Service Supervisor
2 months ago
Stoke-on-Trent, United Kingdom THE KAY GROUP - Sandyford Service Station Full timeRetail Customer Service Supervisor 32 hours per week, 4 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. Due to petroleum licensing regulations applicants MUST be 18 years of age or above. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and...
-
Customer Service Manager
2 months ago
Stoke-on-Trent, United Kingdom Chase Taylor Recruitment Ltd Full timeChase Taylor Recruitment are currently working with a successful window and door business who are looking to recruit an experienced customer service manager to join their team. Our client is a manufacturer of upvc window and doors who has been trading for over 40 years. They have a loyal customer base and is known for their excellent working culture. The...
-
Customer Service Manager
2 weeks ago
Stoke-On-Trent, United Kingdom SecureCloud+ Full timeThe ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those...
-
Customer Service Manager
3 weeks ago
Stoke-on-Trent, United Kingdom SecureCloud+ Full timeThe ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those...
-
Customer Service Manager
1 week ago
Stoke-On-Trent, United Kingdom SecureCloud+ Full timeThe ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those...
-
Customer Service Manager
2 weeks ago
Stoke-On-Trent, United Kingdom SecureCloud+ Full timeThe ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. ResponsibilitiesProvide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growthEstablish performance benchmarks and hold team to those...
-
Customer Service Quality Assurance Manager
1 month ago
Stoke-on-Trent, United Kingdom BET365 Full timeAs Customer Service Quality Assurance Manager, you will take on a pivotal role in ensuring the Companys commitment to exceptional customer service across our global contact centre operations.We are seeking a dynamic and experienced Customer Service Quality Assurance Manager to establish and lead a customer service quality assurance team.You will be...
-
Customer Service Quality Assurance Manager
4 weeks ago
Stoke-on-Trent, United Kingdom bet365 Full timeAs Customer Service Quality Assurance Manager, you will take on a pivotal role in ensuring the Company’s commitment to exceptional customer service across our global contact centre operations.We are seeking a dynamic and experienced Customer Service Quality Assurance Manager to establish and lead a customer service quality assurance team. You will be...
-
Customer Service
2 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service Call Handler** **Stoke (near to train station)** **Full Time/Permanent** We are recruiting for a successful organisation at their office based in Stoke. You will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Working Hours**_**:_ - Rotational Shift Pattern - 2...
-
Customer Service
2 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service Call Handler** **Stoke (near to train station)** **Full Time/Permanent** We are recruiting for a successful organisation at their office based in Stoke. You will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Working Hours**_**:_ - Rotational Shift Pattern - 2...
-
Customer Service
3 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service Call Handler** **Stoke (near to train station)** **Full Time/Permanent** We are recruiting for a successful organisation at their office based in Stoke. You will be joining their specialist customer service team providing customers with a great service. The role offers full training. **Working Hours**_**:_ - Rotational Shift Pattern - 2...
-
Customer Service Administrator
3 months ago
Stoke-on-Trent, United Kingdom Johnson Health Tech Full timeJob Title: Customer Service Administrator Department: Customer Service **SUMMARY** This is a key role within the Customer Service department, monitoring and updated customers regarding unscheduled repair and service jobs. Communication with the Parts Department, CSR’s and internal account managers along with reviewing part stock availability, is a key...
-
Customer Service Representative
3 hours ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeCustomer Service Representative - Stoke-on-TrentWe are seeking a skilled customer service professional to join our After Sales Team in Stoke-on-Trent.As a Customer Service Representative, you will be responsible for assisting customers with service and MOT bookings, recommending suitable products or services.Key Responsibilities:Handle customer inquiries and...
-
Customer Service
3 months ago
Stoke-on-Trent, United Kingdom Intro Personnel Permanent Recruitment Full time**CUSTOMER SERVICE ADVISOR** **STOKE ON TRENT** **FULL TIME** **PERMANENT** **UP TO £25K DOE** **THE ROLE** - Mentoring junior customer service representatives during training period - Liaising with end manufacturers re product availability - Dealing with any complaints - Liaising with suppliers to order materials - Providing administrative...
-
Customer Service
2 months ago
Stoke-on-Trent, United Kingdom Uniting People Full timeWe are looking for exceptional and motivated individual to join our growing contact centre.Through both inbound and outbound calling you will provide professional support. Providing debt guidance to our customers always ensuring you find the best and fair solution for them. Including helping customers to pay off their debts, to resolving complex...
-
Customer Service Representative
3 months ago
Stoke-on-Trent, United Kingdom Johnson Health Tech Full time**Job Title**: Customer Service Representative **Department**: Customer Service Department **Reports to**: Customer Support Manager **SUMMARY** To filter all incoming communication efficiently and accurately providing the best customer service to both internal and external customers for Commercial and Retail partners and end users alike. Using the...
-
Customer Service Coordinator
3 months ago
Stoke-on-Trent, United Kingdom RAPISCAN SYSTEMS Full timeRapiscan Systems | AS&E, an OSI Systems Company is seeking a Customer Service Co-ordinator, based out of the Stoke-on-Trent office. This position is to support the International territory and all its required duties for the Cargo Services Department. In this role the Co-ordinator will work to develop customer relationships while supporting the regions...
-
Customer Service
3 months ago
Stoke-on-Trent, United Kingdom Uniting People Full timeWe are looking for a Customer Service Specialist. £25,000 Basic Monday - Friday Office Hours - Responding to enquiries - Provide excellent customer service - Written and verbal communication **Job Types**: Full-time, Permanent Pay: From £25,000.00 per year Schedule: - Monday to Friday Supplemental pay types: - Bonus scheme Work Location: In person