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Facilities & Environmental Services - Estate Assistant

2 months ago

Coventry, United Kingdom HancoxRead Recruitment Ltd Full time
Job Title: ESTATE ASSISTANT
Job Location: COOMBE ABBEY, COVENTRY
Hours of Work : FULL TIME HOURS
ENHANCED DBS WITH ADULT & CHILD BARRING REQUIRED FOR THIS ROLE
Purpose of Role
To support the maintenance of Coombe Country Park by undertaking various Grounds Maintenance, Cleansing and retail activities on site. To ensure a good visitor experience and to assist with improving standards and the continuous development of the site
Main Duties & Key Accountabilities
* Seeks to actively promote Coombes’s facilities, through face-to-face interaction. Encouraging positive involvement with the site includingproviding information on things to do see and how to get involved in activities and events.
* Provide a service to the public within the retail and information centre including the maintenance of the car park and assist in stock takes andother similar duties.
* Listen to customer concerns and handle any complaints in a sympathetic manner, recording feedback using the appropriate means e.g.,comments cards, incident form or CCC forms
* Patrol the park ensuring that visitors can fully enjoy its facilities.
* Carry out routine maintenance, including clearing litter, cleaning, basic horticultural tasks such as ride on and pedestrian grass cutting,strimming hedge cutting and the chemical control of weeds where necessary within approved procedures
* To undertake basic decoration and repairs to premises to ensure a good standard of presentation and safety, referring substantial repairs andmaintenance needs to the Coombe Abbey Park Manager or Duty Manager as appropriate.
* Inspect play equipment for repairs and report defects as necessary withdrawing any damaged item.
Person Specification/ Experience
* Knowledge of customer services and issues relating to visitor services
* Knowledge of basic maintenance and horticultural operations
* Knowledge of the Road Safety Act
* Knowledge of Health and Safety in the Workplace
* Experience of safe use of a variety of tools, e.g. pedestrian mower, strimmer, hedge cutter, bill hook, bowsaw, etc
* Able to drive and possession of a clean current driving licence
* Able to lift and carry materials and resources.
* Effective, numeracy skills, written english and verbal communication skils