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Sales Team Performance Manager
2 months ago
The International Sales Performance Manager is a critical role in driving, supporting, and improving the performance of The Sales Teams, in revenue, margin, activity and accountability, the last through clear targeting and reporting of performance. It requires a professional, well-designed, and systematic approach to Sales Management and hence to Sales Team activity. A "player-manager" role is expected, at least initially, able not solely to drive the team but also to demonstrate the benefits of the more rigorous approach - to a team which already comprises experienced people - and to combine firmness and diplomacy in introducing new activities and disciplines. Confidence with a professional CRM (Salesforce) as a tool for management and reporting will also be essential. A key factor for success will be effective engagement with other stakeholders, including IT/Digital transformation, to optimise technology use and Marketing for Sales Support and Campaign activity.
Responsibilities
Manage, support, and drive day-to-day Sales Team activity
Develop and support Sales planning to achieve agreed KPIs, producing clear forward Sales Plans for each Business development manager engaged in sales to agents, including overseas travel
Both individually and through the team, develop and grow current key accounts; also target and win new accounts capable of becoming key accounts
Design and implement a tiered account management regime, ensuring proportionate attention to different levels of account
Design, propose and implement professional monthly reporting, both in terms of quantitative achievement and supporting narrative and learnings
Carry out and document monthly 121 meetings, to track activity, agree future activities and coach as need be
Manage the Direct Sales team, ensuring optimal leads exploitation
Continually develop the Direct Sales process, working with IT (Digital Transformation) and Marketing to optimise the Customer experience, leveraging technology as required.
Input to group Sales Strategy, planning/budgeting/forecasting.
Be an effective, proactive conduit and coach for structured and action-oriented field sales feedback and learning into Executive management and the Marketing ream Experience needed
2+ years of experience in a similar role, preferably in the education, travel, or tourism sectors.
Track record in Sales Team Management, with an emphasis on professional, systematic Sales disciplines
Evidence of prior success in coaching and development of individuals, in office and in field
Experience in using, fully adopting, and developing CRM systems as a foundation discipline for Sales Management
Experience in using CRM(Salesforce ideally)
Experience in managing remote-located Sales team members
Evidence of effective internal stakeholder engagement in pursuit of role objectives
Confident in creating and delivering professional presentations and management reports to senior managementThis role is Hybrid in Central London - Salary £50,000
Interested apply here or email your cv to (url removed)
