Mortgage Case Manager

1 month ago

Manchester, United Kingdom Stride Recruitment Full time
Are you a hardworking, experienced Mortgage Case Manager looking to work for a professional Mortgage Brokerage in the heart of Manchester? If so, we would love to hear from you.
Our client provides 1st Charge residential mortgages and Buy-to-Let (BTL) mortgages to a range of clients, including high-net-worth individuals. Due to their continued growth, they need a helping hand to get the cases over the line.
The Role: Mortgage Case Manager.
Location: Central Manchester - Remote working with 1 or 2 days in the office.
Employment Type: Permanent - Full-Time & Part-time available.
Job Overview:
The ideal candidate will manage mortgage applications from submission through to completion, ensuring a smooth and efficient process. This role requires excellent communication skills, a strong understanding of mortgage processes, and the ability to work independently and as part of a team in a remote/hybrid environment.
Key Responsibilities
* Manage a portfolio of mortgage applications from initial submission to completion.
* Assist a team of three mortgage brokers
* Be accountable and available daily to support the team.
* Ensure all documentation is complete, accurate, and submitted promptly.
* Monitor the progress of each application and keep all parties informed of updates.
* Address client enquiries and resolve any issues that arise during the application process.
* Provide regular updates to clients on the status of their mortgage applications.
* Act as the primary point of contact for clients, lenders, and other stakeholders.
* Verify all documentation for accuracy and completeness.
* Ensure compliance with all regulatory and company requirements.
* Maintain detailed and organized records of all mortgage applications.
* Liaise with underwriters, lenders, solicitors, and other third parties.
* Schedule and coordinate property valuations and surveys as required.
* Facilitate the exchange of information between all parties involved in the mortgage process.
Education and Experience:
* High school diploma or equivalent; Bachelor’s degree in finance, business, or related field preferred.
* Minimum of 2-3 years of experience in mortgage processing, underwriting, or a related field.
* CeMAP qualification is ideal but not essential.
* Experience working on 1st charge mortgages and Buy-to-Let (BTL) mortgages.
Skills and Competencies:
* Strong understanding of mortgage products, services, and regulations.
* Excellent organisational and time management skills.
* Exceptional attention to detail and accuracy.
* Proficient in using mortgage processing software and other relevant technology.
* Strong communication and interpersonal skills.
* Ability to work independently and as part of a team.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
What's in it for you:
* Competitive salary and discretionary yearly bonus
* Health care package
* Retirement savings plan
* Paid time off and holidays.
* Professional development opportunities.
Application Process:
Interested candidates should submit their CVs to Rachel Pollock

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