York- Technical support analyst
1 day ago
An established client of ours in the Technology sector are looking for a IT Technician to join their internal IT department, on a permanent basis. This position would be ideal for someone with 2+ years of first-line Service Desk experience, looking to join a growing team with countless progression opportunities. The ideal candidate will have a desire to learn, exceptional problem-solving abilities, work well in a team and have a customer-focused mindset. Having come from a similar Service Desk role, this vacancy is suited for someone willing to 'hit the ground running', having knowledge and experience of using an ITSM tool alongside ITIL understanding.
Roles & Responsibilities:
Respond to technical support inquiries via email, phone, or chat.
Troubleshoot and resolve technical issues for customers.
Escalate complex issues to 2nd / 3rd line teams when necessary.
Maintain detailed documentation of support tickets and resolutions.
Provide training and support to customers on software and hardware usage.
Collaborate with other teams to identify and resolve product issues.
Stay up-to-date with industry trends and emerging technologies.
Participate in an on-call rotation to provide out-of-hours support for both internal and external customers, outside of the core business hours.
Maintain high levels of incident ownership through the incident lifecycle to a satisfactory customer resolution.
Utilize ITSM tools to log, track, and manage customer tickets, ensuring accurate documentation and timely updates.
Understand, adhere to, and promote IT security best practices.
Completing administrative tasks, acknowledging events, checking security logs, logging, and progressing change requests.
To always be willing to carry out any other reasonable request.
Adhere to asset and access management policies and procedures.
Perform your tasks in support of data and information security.This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration
If you'd like more information about the role, please contact Jasmine Brady for more information on (phone number removed) / email your CV to (url removed)
For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy
-
Product Owner £60k Doe Ldn
3 months ago
East Riding of Yorkshire, United Kingdom Oscar Technology Full time**Product Owner | £60k DOE | LDN - Colchester - York | Hybrid**: Product & Project Management, Product East Riding of Yorkshire Permanent £50K-£60K per annum **Product Owner** **£50k - £60k DOE** **London - Colchester - York** **Hybrid** We are in search of an experienced Product Owner to collaborate with either the Core Infrastructure Platforms...
-
Technical Support Analyst
4 weeks ago
Hull, East Yorkshire, United Kingdom Hays Full time €35,000TECHNICAL SUPPORT ANALYST HYBRID WORKING - 2 DAYS IN HULL HQ SALARY - UPTO £35,000 + BONUS UNLIMITED HOLIDAYS Your new role This rapidly expanding Business based in Hull City Centre requires a new Technical Support Analyst to join the Team and provide technical support for the network and business systems. On a day to day basis the Technical Support...
-
Technical Support Analyst
2 weeks ago
South East England, United Kingdom TRIA Full timeJoin TRIA's IT Team as a Technical Support AnalystAbout the Role:We are seeking a highly skilled Technical Support Analyst to join our IT team at TRIA. As a Technical Support Analyst, you will be responsible for maintaining and supporting a range of business systems, including small bespoke solutions and large cross-function applications, as well as...
-
Maintenance Engineer
2 weeks ago
East Riding of Yorkshire, United Kingdom Rise Technical Recruitment Full timeMulti-skilled Maintenance Engineer £35'00 + Production Bonus + Training & Development + Progression + Holiday + Pension Days based role East Yorkshire - commutable from Hull, York, Market Weighton, Selby, Goole, Doncaster Excellent opportunity for a Maintenance Engineer looking for the next exciting step in their career to join a leading company...
-
IT Training
4 weeks ago
Hull, East Yorkshire, United Kingdom Hays Full time €35,000TECHNICAL SUPPORT ANALYST HYBRID WORKING - 2 DAYS IN HULL HQ SALARY - UPTO £35,000 + BONUS UNLIMITED HOLIDAYS Your new role This rapidly expanding Business based in Hull City Centre requires a new Technical Support Analyst to join the Team and provide technical support for the network and business systems. On a day to day basis the Technical...
-
Technical Support Analyst
2 weeks ago
South East England, United Kingdom Crone Corkill Full time £30,000 - £40,000Job SummaryCrone Corkill is seeking a skilled IT Support Specialist to join our team as a Junior IT Support Analyst. This role will focus on providing technical support for our clients, working closely with our team to resolve IT-related issues.Key ResponsibilitiesProvide technical support to clients via phone, email, and in-personSolve problems...
-
Technical Support Analyst
2 weeks ago
City of London, Greater London, United Kingdom Crone Corkill Full time £30,000 - £40,000Job Summary:Crone Corkill is seeking a skilled Junior IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT-related issues, and collaborating with senior team members and vendors.Key Responsibilities:Provide technical support to...
-
Quality Manager
3 weeks ago
East Riding of Yorkshire, United Kingdom Rise Technical Recruitment Full timeQuality Manager - (Food/ fresh Produce)£40,000 + Training & Development + Progression + Holiday + PensionMonday - Friday (Days) East Yorkshire - commutable from Hull, York, Market Weighton, Selby, Goole, DoncasterExcellent Opportunity for a Quality Manager from a food/ fresh produce background to join an industry leading company in an interesting and...
-
Quality Manager
1 month ago
East Riding of Yorkshire, United Kingdom Rise Technical Recruitment Full timeQuality Manager - (Food/ fresh Produce) £40,000 + Training & Development + Progression + Holiday + Pension Monday - Friday (Days) East Yorkshire - commutable from Hull, York, Market Weighton, Selby, Goole, Doncaster Excellent Opportunity for a Quality Manager from a food/ fresh produce background to join an industry leading company in an interesting...
-
IT Technical Analyst
4 weeks ago
Huddersfield, West Yorkshire, United Kingdom Amoria Bond Full timeIT Technical Analyst - 12 Month Contract - On-site in Huddersfield - Inside IR35 - Expected start date of 09/09/2024 My client are looking for an experienced IT Technical Analyst to assist in projects within the company. Initial assignment duration is 12 months, there's a possibility of extension or transition into a permanent contract after the...
-
IT Technical Analyst
3 weeks ago
Huddersfield, West Yorkshire, United Kingdom Amoria Bond Full timeIT Technical Analyst - 12 Month Contract - On-site in Huddersfield - Inside IR35 - Expected start date of 09/09/2024 My client are looking for an experienced IT Technical Analyst to assist in projects within the company. Initial assignment duration is 12 months, there's a possibility of extension or transition into a permanent contract after the...
-
Technical Support Analyst
1 month ago
South East England, United Kingdom Hudson Shribman Full timePosition: IT Support Analyst (1st / 2nd Line)Salary: £30,000 - £35,000 + BenefitsType: PermanentOverview:As an IT Support Analyst, you will deliver comprehensive 1st and 2nd line technical assistance across various facets of the small to medium-sized enterprise (SME).Your role will involve aiding the user community at both 1st and 2nd line support levels,...
-
Business Development
2 weeks ago
East Riding of Yorkshire, United Kingdom Penguin Recruitment Full timeBusiness Development/Sales Location: York Salary: £35k = OTE We are looking for a business development and sales professional to join a well-established supplier and manufacturer specializing in high-quality soundproofing materials for residential and commercial applications. This role offers an opportunity to gain technical knowledge of acoustics and...
-
Geotechnical Design Engineer
1 month ago
East Riding of Yorkshire, United Kingdom Penguin Recruitment Full timeJob Title: Geotechnical Design Engineer Location: York Salary: £40-55,000 (depending on experience) Chartership Support We are looking for a talented geotechnical design engineer a rapidly expanding engineering consultancy who have built up an excellent reputation in the Yorkshire area. This opportunity offers technically challenging projects, which...
-
Geotechnical Design Engineer
3 weeks ago
East Riding of Yorkshire, United Kingdom Penguin Recruitment Full timeJob Title: Geotechnical Design EngineerLocation: YorkSalary: £40-55,000 (depending on experience)Chartership SupportWe are looking for a talented geotechnical design engineer a rapidly expanding engineering consultancy who have built up an excellent reputation in the Yorkshire area. This opportunity offers technically challenging projects, which will test...
-
Technical Support Analyst
2 weeks ago
City of London, Greater London, United Kingdom TRIA Full timeJob Opportunity at TRIAThe TRIA team is seeking a skilled Application Support Analyst to join our small team in the retail sector. As a key member of our IT department, you will be responsible for maintaining and supporting a range of business systems, including small bespoke solutions and large cross-function applications, as well as integrations between...
-
Executive Support Officer
3 months ago
University of York, United Kingdom University of York Full timeHull York Medical School is committed to transforming the health of people within the region and beyond - through its students, staff and the impact of its teaching and research. The joint medical school of the Universities of Hull and York, Hull York Medical School has a reputation as one of the UKs most exciting, contemporary schools. You will become part...
-
SAP SD-MM Developer
7 days ago
East Riding of Yorkshire, United Kingdom FPSG Full timeFPSG are looking for a UK based SAP candidate for an on-site role in the Yorkshire region on the East Coast of England. You will be expert in the area of SAP SD/MM. As a Functional Developer & Analyst you will utilise your extensive business process knowledge and SAP experience to provide from inception of business process analysis through development,...
-
SAP SD-MM Developer
3 weeks ago
East Riding Of Yorkshire, United Kingdom FPSG Full timeFPSG are looking for a UK based SAP candidate for an on-site role in the Yorkshire region on the East Coast of England. You will be expert in the area of SAP SD/MM. As a Functional Developer & Analyst you will utilise your extensive business process knowledge and SAP experience to provide from inception of business process analysis through development,...
-
SAP SD-MM Developer
2 weeks ago
East Riding Of Yorkshire, United Kingdom FPSG Full timeFPSG are looking for a UK based SAP candidate for an on-site role in the Yorkshire region on the East Coast of England. You will be expert in the area of SAP SD/MM. As a Functional Developer & Analyst you will utilise your extensive business process knowledge and SAP experience to provide from inception of business process analysis through development,...