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Technical Support Analyst

2 months ago

South East England, United Kingdom TRIA Full time

Join TRIA's IT Team as a Technical Support Analyst

About the Role:

We are seeking a highly skilled Technical Support Analyst to join our IT team at TRIA. As a Technical Support Analyst, you will be responsible for maintaining and supporting a range of business systems, including small bespoke solutions and large cross-function applications, as well as integrations between applications.

Key Responsibilities:

  • Maintain and support business systems, including small bespoke solutions and large cross-function applications
  • Provide technical support and troubleshooting for IT-related issues
  • Collaborate with cross-functional teams to resolve technical issues and improve system performance
  • Develop and implement technical solutions to improve system efficiency and effectiveness
  • Provide training and support to end-users on new systems and technologies

Requirements:

  • Experience in supporting MS Dynamics 365 Business Central
  • Good all-round technical knowledge, including advanced Excel skills, SQL, and Python
  • Previous experience of working with SaaS solutions, data handling, manipulation, and correction
  • Flexibility to support out-of-hours remotely, including weekends

What We Offer:

  • A hybrid role with an office base in central London
  • Opportunity to work with a small team in a dynamic and fast-paced environment
  • Professional development and training opportunities