Technical Support Analyst

6 days ago


City of London Greater London, United Kingdom Crone Corkill Full time £30,000 - £40,000

Job Summary:

Crone Corkill is seeking a skilled Junior IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT-related issues, and collaborating with senior team members and vendors.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Create and administer user accounts on Office 365/Azure and Active Directory
  • Log and manage support tickets, escalating issues as necessary
  • Install and maintain IT hardware and troubleshoot software issues
  • Perform IT inductions for new starters
  • Set up and maintain audio-visual equipment

Requirements:

  • Experience working in a similar IT environment (advantageous)
  • Ability to work independently on desktop support
  • Knowledge of Windows 10/11, Office 365/Azure, and SharePoint
  • Understanding of networking and/or information security (advantageous)

What We Offer:

As a Junior IT Support Analyst at Crone Corkill, you will have the opportunity to work with a talented team of IT professionals, gain valuable experience, and develop your skills in a dynamic and supportive environment.



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