Technical Support Analyst
6 days ago
Job Summary:
Crone Corkill is seeking a skilled Junior IT Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to our clients, troubleshooting and resolving IT-related issues, and collaborating with senior team members and vendors.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Create and administer user accounts on Office 365/Azure and Active Directory
- Log and manage support tickets, escalating issues as necessary
- Install and maintain IT hardware and troubleshoot software issues
- Perform IT inductions for new starters
- Set up and maintain audio-visual equipment
Requirements:
- Experience working in a similar IT environment (advantageous)
- Ability to work independently on desktop support
- Knowledge of Windows 10/11, Office 365/Azure, and SharePoint
- Understanding of networking and/or information security (advantageous)
What We Offer:
As a Junior IT Support Analyst at Crone Corkill, you will have the opportunity to work with a talented team of IT professionals, gain valuable experience, and develop your skills in a dynamic and supportive environment.
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