Head of Sales and Service

3 weeks ago

London Area, United Kingdom MBM Executive Travel Recruitment Full time

Head of Sales


Are you a visionary leader passionate about luxury travel and a deep understanding of the European market? This role, Head of Sales and Operations, is a great opportunity to work with a B Corp business in the travel sector that is passionate about its people and the planet You’d be managing a sales and operations team and being a product professional for the brand with experience with DMC’s– an all-encompassing role.


Key Responsibilities for Head of Sales and Operations.


• Maximise sales from the available leads: lead allocation; training including call

listening and resource planning. Including a personal sales contribution.

• Deliver a seamless operational experience from quotation through to return of

travel.

• Product procurement, development and management, including negotiation and

contracting. Attending trade events and representing the business.

• Take responsibility for responding to operational and emergencies in your

region, including issues caused by suppliers, airlines or unexpected events to

ensure the best client results.

• In-depth knowledge of the UK & European luxury travel market.


Offering a great base salary with hybrid work out of their South West London Office, this is a business that really commits to a great working environment for its team.


If you have a proven track record in a Head of sales role, knowledge of operations with a luxury travel business, expert knowledge of the European market, and a passion for leading teams to success, we want to hear from you


Please note: TRAVEL INDUSTRY experience is essential


If you would like to hear more, please contact Lisa - or apply by submitting your CV.

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