2nd Line End User Services Engineer

2 weeks ago

United Kingdom Reed- UNLIMITED Full time

Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted

Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further - this is your chance to create your mark in a complex and dynamic setting.

Your expertise in hardware and software support is your passport to success here where you can elevate your career with an opportunity that demands advanced security clearance, adding a prestigious edge to your profile.

This is an office based role in Salisbury and you'll need to be eligible for SC and DV Clearance.

What you'll be doing:

  • Own the first and second-line support for PC's, laptops, peripherals, and printers
  • Dive into building, configuring, and solving desktop and laptop systems
  • Respond to incident requests, internal works orders, and other queries, ensuring flawless operation via the Service Management tool
  • Install encryption software and add users to Active Directory software groups
  • Install, configure, and maintain network printers, and support remote access connections

What you’ll bring:

  • Desktop experience at a 2nd Line level in a complex IT support environment
  • Navigate Windows 10, Microsoft applications, Office, SharePoint, and Outlook smoothly
  • Understand Thin Client environments, Citrix, VMWare, LAN/WAN technologies, and systems management
  • Ability to optimally fix applications and hardware in a customer-focused environment
  • Familiar with ITIL practices

It would be great if you had:

  • Familiarity with SysTrack
  • Knowledge of Sysinternals Tools, including Procmon

If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you

Employment Type: PermanentLocation: SalisburySecurity Clearance Level: Eligible for SC and DVInternal Recruiter: JaneSalary: £30K to £34KBenefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund

Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.Loved reading about this job and want to know more about us?

Sopra Steria’s Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client’s goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

  • EUC / End User Support / 2nd Line Support / IT Support / Field Engineer

    2 weeks ago

    United Kingdom GIOS Technology Full time

    We are hiring for EUC / End User Support / 2nd Line Support / IT Support Engineer Location : London & 2 Days from home Install and configure network devices, desktops, peripherals, and VCT builds. Diagnose and resolve technical issues related to network infrastructure and end-user devices Second/Third Line Support: Provide technical assistance for...

  • EUC / End User Support / 2nd Line Support / IT Support / Field Engineer

    2 weeks ago

    United Kingdom GIOS Technology Full time

    We are hiring for EUC / End User Support / 2nd Line Support / IT Support Engineer Location : London & 2 Days from home Install and configure network devices, desktops, peripherals, and VCT builds. Diagnose and resolve technical issues related to network infrastructure and end-user devices Second/Third Line Support: Provide technical assistance for...

  • 2nd Line Support Engineer, Microsoft

    2 weeks ago

    United Kingdom Hamilton Barnes Full time €25,000 - €30,000

    Do you want the opportunity to join a Service Provider where internal progression and upskilling is at the heart of what they do? I am currently recruiting for a 2nd Line IT Support Engineer, for a rapidly growing ISP/MSP. Due to the fact that this company is an ISP/MSP you will have plenty of opportunities to progress in other areas of the business....

  • 2nd Line Support Engineer, Microsoft

    2 weeks ago

    United Kingdom Hamilton Barnes Full time €25,000 - €30,000

    Do you want the opportunity to join a Service Provider where internal progression and upskilling is at the heart of what they do? I am currently recruiting for a 2nd Line IT Support Engineer, for a rapidly growing ISP/MSP. Due to the fact that this company is an ISP/MSP you will have plenty of opportunities to progress in other areas of the business....

  • 2nd Line Engineer

    3 weeks ago

    United Kingdom IP-People Full time

    2nd Line EngineerAre you ready to join an award-winning MSP Company as a 2nd Line Support Engineer!PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING FOR AN MSP!We're currently recruiting for 2nd Line Ops Engineers to join a Managed IT Services company 🏆 part of their latest recruitment drive!Key Tech - Microsoft Modern Workplace & Cloud technologies –...

  • 2nd Line Engineer

    3 weeks ago

    United Kingdom IP-People Full time

    2nd Line EngineerAre you ready to join an award-winning MSP Company as a 2nd Line Support Engineer!PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING FOR AN MSP!We're currently recruiting for 2nd Line Ops Engineers to join a Managed IT Services company 🏆 part of their latest recruitment drive!Key Tech - Microsoft Modern Workplace & Cloud technologies –...

  • 2nd Line Engineer

    2 weeks ago

    United Kingdom IP-People Full time

    2nd Line Engineer Are you ready to join an award-winning MSP Company as a 2nd Line Support Engineer! PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING FOR AN MSP! We're currently recruiting for 2nd Line Ops Engineers to join a Managed IT Services company part of their latest recruitment drive! Key Tech - Microsoft Modern Workplace & Cloud technologies –...

  • 2nd Line Engineer

    2 weeks ago

    United Kingdom IP-People Full time

    2nd Line Engineer Are you ready to join an award-winning MSP Company as a 2nd Line Support Engineer! PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING FOR AN MSP! We're currently recruiting for 2nd Line Ops Engineers to join a Managed IT Services company part of their latest recruitment drive! Key Tech - Microsoft Modern Workplace & Cloud technologies...

  • 2nd Line Engineer

    3 weeks ago

    United Kingdom IP-People Full time

    2nd Line Engineer Are you ready to join an award-winning MSP Company as a 2nd Line Support Engineer! PLEASE ONLY APPLY IF YOU HAVE EXPERIENCE WORKING FOR AN MSP! We're currently recruiting for 2nd Line Ops Engineers to join a Managed IT Services company part of their latest recruitment drive! Key Tech - Microsoft Modern Workplace & Cloud technologies...

  • 2nd Line Engineer

    2 weeks ago

    United Kingdom IP-People Full time

    2nd Line Engineer – 24/7 Onsite in Poole - Shift pattern 4 on/4 off – Days (7am/7pm) and Nights (7pm/7am) Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! We're currently recruiting for 2nd Line Engineers to join an award-winning Managed IT Services company part of their latest recruitment drive! Key Tech - Server,...

  • 2nd Line Engineer

    2 weeks ago

    United Kingdom IP-People Full time

    2nd Line Engineer – 24/7 Onsite in Poole - Shift pattern 4 on/4 off – Days (7am/7pm) and Nights (7pm/7am) Are you ready to join an award-winning IT Company as a 2nd Line Support Engineer! We're currently recruiting for 2nd Line Engineers to join an award-winning Managed IT Services company part of their latest recruitment drive! Key Tech - Server,...

  • 2nd Line Support

    3 weeks ago

    United Kingdom VIQU IT Recruitment Full time €35,000

    2nd Line IT Support Engineer VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They are seeking a 2nd Line IT Support Engineer to provide first and second-line technical support and maintenance on-site for their clients across London. Essential...

  • Network and IT 2nd Line Support

    2 weeks ago

    United Kingdom Principal IT Full time €30,000

    2nd Line IT Support - Brandesburton - £30,000 They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. During this time they would like you to have experience providing 1st and 2nd Line IT Support to customers whilst showing the highest level of customer satisfaction. Completing builds of laptops, mobile...

  • Network and IT 2nd Line Support

    2 weeks ago

    United Kingdom Principal IT Full time €30,000

    2nd Line IT Support - Brandesburton - £30,000 They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. During this time they would like you to have experience providing 1st and 2nd Line IT Support to customers whilst showing the highest level of customer satisfaction. Completing builds of laptops, mobile...

  • 2nd Line IT Support Engineer

    3 weeks ago

    United Kingdom VIQU IT Recruitment Full time €35,000

    2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology....

  • 2nd Line IT Support

    2 weeks ago

    United Kingdom Principal IT Full time €30,000

    2nd Line IT Support – Brandesburton - £30,000 Principal IT are working exclusively with a company based in Brandesburton. Our client pride themselves on been are proper people based business. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth through recent months and...

  • 2nd Line IT Support

    2 weeks ago

    United Kingdom Principal IT Full time €30,000

    2nd Line IT Support – Brandesburton - £30,000 Principal IT are working exclusively with a company based in Brandesburton. Our client pride themselves on been are proper people based business. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth through recent months and...

  • 2nd Line Engineer

    2 weeks ago

    United Kingdom IP Source Ltd Full time €40,000

    2nd Line Engineer Up to £40,000 Bristol / Hybrid We are fortunate to be working with a leading provider of expert business IT solutions, consultation, training, and support is committed to delivering a comprehensive range of IT services with a personal touch. Specializing in Infrastructure Modernisation, Workspace Transformation, Security, Training, and...

  • 2nd Line Engineer

    3 weeks ago

    United Kingdom IP Source Ltd Full time €40,000

    2nd Line Engineer Up to £40,000 Bristol / Hybrid We are fortunate to be working with a leading provider of expert business IT solutions, consultation, training, and support is committed to delivering a comprehensive range of IT services with a personal touch. Specializing in Infrastructure Modernisation, Workspace Transformation, Security, Training, and...

  • IT Engineer/ 1st/ 2nd Line Support

    2 weeks ago

    United Kingdom Intellect Group Full time

    IT Support Engineer – MSP – Borehamwood I’m recruiting on behalf of my client, an IT Solutions firm based in Borehamwood for an IT Support Engineer to join their technical team. The ideal candidate will possess a deep technical knowledge of various IT systems and technologies, including Windows desktop and server environments, Office 365...