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Training Manager

2 months ago

Ipswich, United Kingdom Stellar Select Full time
Job Title: Training Manager
Location: Ipswich
Salary: Negotiable based on experience
Hours: 37.5 hours per week. Monday to Friday 9 am to 5.30 pm
Benefits:
Company Pension Scheme
Private Medical Insurance (if applicable)
Voluntary additional life cover
Critical Illness Cover
Dental Insurance
Medical Cash Plan
Health Screening
Motor Breakdown Cover
Cycle to work scheme
Retail Vouchers
Season Ticket LoansAbout the role of Training Manager
Our client is a leading asset servicing provider, servicing mortgage and loan portfolios.
As a Training Manager you will be responsible for promoting and delivering a robust and comprehensive learning and development framework; ensuring the ability to evolve in response to business, regulatory, and client requirements from induction through to continuous improvement training. You will be required to foster a culture of continuous improvement within the Mortgage Servicing functions.
Responsibilities and experience required for the role of Training Manager
Strategic Focus
To manage, oversee and deliver department-specific training including induction, continuous improvement, and refresher training, ensuring effective transfer of knowledge by validation
To identify training needs across the Servicing function and to develop and deliver the appropriate learning to meet that need Operational Management
Ability to organise workload of self and team to meet timescales and deadlines to avoid potential problems.
Investigate and propose new training tools, techniques, and resources available, adapt and implement as appropriate
Organise the L&D schedule to be able to prioritise induction training of new recruits and ensure a consistent cycle of developmental coaching of operational teams
Lead the team in understanding and identifying different learning styles, adapting learning techniques to appropriately facilitate
Create and promote a skills gap analysis tool to identify opportunities to develop in conjunction with a talent pool
To be able to organise your workload and that of the team to meet regulatory and operational requirements. People Leadership
Line Management responsibility for the Training TeamGovernance & Risk
To keep abreast of regulatory changes in collaboration with Compliance and ensure any required training is developed and delivered across all impacted teams.Experience required for the position of Training Manager
Level 3 CIPD qualification in Learning and Development
A minimum of 5 years training experience
Creativity and knowledge to use a range of resources and tools to make training delivery engaging to a wide audience
Track record of effective leadership with demonstrable experience in influencing and motivating others
Ability to make well-considered decisions
Ability to communicate at all levels
Good quality of written and verbal communication
Ability to organise workload to meet deadlines
Ability and willingness to see a task through to completion.
Customer-focused - identify effective solutions for Servicing development needs and be open and approachable to support and coach the teams where required.
Be results-focused - maintain high standards with own performance and measure own training output
Experienced in training within the financial services sector
Understanding of the mortgage market and Knowledge of the applicable regulations/codes governing the financial services industry.is highly desirable but not essentialFor more information regarding the role of Training Manager please contact us
Stellar Select is acting as an employment agency and is a corporate member of the REC
Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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