We have other current jobs related to this field that you can find below

  • Customer Service Advisor

    3 months ago

    East Didsbury, United Kingdom Blume Group Full time

    Are you looking to build your career, but you don’t know where to start? Here at Blume we believe in fostering a culture that allows for people to ‘Blume’ and develop their skills. We have had our customer service advisors progress into all different areas of the business, regardless of their backgrounds! Team Leaders, Subject Matter Experts, IT,...

  • Temporary Customer Support Advisor

    3 months ago

    Didsbury, United Kingdom Page Personnel Full time

    Temporary role with the possibility of being made perm - Weekly pay and the opportunity to grow a leading business **About Our Client**: Our client is a leading player in the technology and telecoms industry, boasting a workforce of over 80 employees. They are renowned for innovative solutions and have a strong commitment to maintaining high customer...

  • Customer Service Advisor

    2 months ago

    East Didsbury, United Kingdom Blume Group Full time

    Are you sick of working in hospitality? If you love customer service but you're tired of being on your feet all day then look no further. Join us and put your experience and existing skills to something worthwhile, and rediscover how to enjoy work again!'The vibe in the office is even more friendly than I anticipated. The people make the job.'Blume is one of...

  • Customer Service Advisor

    2 months ago

    Didsbury, United Kingdom Blume Group Full time

    Patient Claim Line is one of the UK’s leading claims management specialists, supporting the legal sector in what we do and making a genuine impact on people’s lives. With our main focus being medical negligence claims, we aim to make a difference in each of our customers lives by assisting them with claiming back compensation for hardship they have...

  • Customer Service Advisor

    3 months ago

    Didsbury, United Kingdom Blume Group Full time

    Blume is one of the UK’s leading claims management specialists, supporting the legal sector in what we do and making a genuine impact on people’s lives. With our focus being medical negligence claims, we aim to make a difference in each of our customers lives by assisting them with claiming back compensation for hardship they have faced and giving them a...

  • Customer Service Advisor

    2 months ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...

  • Customer Service Advisor

    3 months ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...

  • Customer Service Advisor

    3 months ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland want to deliver our ambition to be the biggest and best dairy company in the UK and Ireland, and our plans for further growth mean that we are now looking to recruit new team members to ensure all calls are answered within the service level agreement whilst delivering excellent customer service and an overall good customer experience,...

  • Customer Service Advisor

    1 week ago

    East Midlands, United Kingdom Proactive Staff Full time

    Our client is a luxury hot tub distributor that has seen incredible growth over recent years. To ensure excellent customer service whilst continuing to grow our client is looking for a great Customer Service Advisor. What’s in it for you / Benefits: • £24,800 per annum starting salary • 9am – 6pm Monday – Friday hours, no evenings or...

  • Customer Service Advisor

    3 months ago

    East London, United Kingdom Olleco Full time

    Erith - Part-time, 20 hours per week, Monday - Friday - Fixed Term Maternity Cover - £13,651.13 per annum (FTE 27,302.26) Plus Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service) **Location** - London East, Erith **Job Sector** - Customer Service **Salary** - £13,651.13 per annum (FTE 27,302.26) Plus Pension, BUPA...

  • Customer Service Advisor

    3 months ago

    East Kilbride, United Kingdom Muller Group Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Customer Service Advisor

    3 months ago

    East Kilbride, United Kingdom Muller Group Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Customer Service Advisor

    2 months ago

    East Kilbride, United Kingdom Unternehmensgruppe Theo Müller Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Customer Service Advisor

    1 month ago

    East Kilbride, United Kingdom Müller Full time

    Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of...

  • Customer Service Advisor

    3 months ago

    East Kilbride, United Kingdom Goals Full time

    **Goals Football - Customer Service Advisor - East Kilbride** Part time - 16 hours (weekend work essential 9am - 5pm) Earliest start 9.00 - Latest finish 17:00 At Goals, the game means more. We have everything you’d expect from professional football. At Goals, it’s anything but a kick about. This is a very exciting time to be joining Goals with our...

  • Customer Service Advisor

    3 months ago

    East Kilbride, United Kingdom Goals Full time

    **Goals Football - Customer Service Advisor - East Kilbride** Full time - 40 hours (5 shifts over 6 da yd Monday to Saturday 9am - 5pm) Earliest start 9.00 - Latest finish 17:00 At Goals, the game means more. We have everything you’d expect from professional football. At Goals, it’s anything but a kick about. This is a very exciting time to be...

  • Customer Service Advisor

    3 months ago

    East Butterwick, United Kingdom CVS UK Ltd Full time

    **An excellent opportunity has arisen to join one of the UK's leading providers of pet cremation services. Based at Greenacres Pet Crematorium in Scunthorpe, we are now looking to recruit an additional Customer Service Advisor to join our experienced team.** This varied role will encompass working with our team of Aftercare Advisors to provide pet cremation...

  • Customer Service Advisor

    3 months ago

    East Kilbride, United Kingdom Arnold Clark Full time

    We’re recruiting for an experienced Customer Service Planning Advisor to help support our customers and play a crucial role in the growth of Bumblebee, our EV charger installation company. **Why choose us?** - Competitive salary - Flexible working hours - 33 days’ holiday with room to grow - Contributory pension scheme - Private medical insurance -...

  • Customer Service Advisor

    3 weeks ago

    Milton Keynes, South East, Buckinghamshire, United Kingdom HAYS Full time

    Customer Service Advisor Customer Service Advisor (Service Care)Department: Customer OperationsLocation: Tongwell, Milton Keynes – fully office basedHours: 37.5 hours per week – 08:30 – 17:00 with a 1-hour lunch break.Duration: to 21st February 2025 initiallyRate: Competitive hourly rate (PAYE)Your New Role:As a Customer Service Advisor, your primary...

  • Advisor services

    2 months ago

    East Sussex, United Kingdom French Selection UK Full time €30,000

    FRENCH SELECTION (FS) German speaking Customer Service Advisor Hybrid working available Ref: 8142GI To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference:

Customer Service Advisor

2 months ago

East Didsbury, United Kingdom Blume Group Full time
Customer Service Advisor
Are you looking to build your career, but you don’t know where to start?
Office based Role, Customer Service Advisor must be within 15 miles of M20 2DX
Here at Blume we believe in fostering a culture that allows for people to ‘Blume’ and develop their skills. We have had our customer service advisors progress into all different areas of the business, regardless of their backgrounds Team Leaders, Subject Matter Experts, IT, Recruitment, Learning and development – you name it, we’ve promoted
Blume works with the legal sector and making a genuine impact on people’s lives. With our focus being personal injury and medical negligence claims, we aim to make a difference in each of our customers lives by assisting them getting justice for hardship they have faced and giving them a light at the end of the tunnel.
You will be talking to clients and providing them with an excellent client journey, assessing their claim, while learning about our business and opening doors for your next opportunity to progress with us
Customer Service Advisor Job Responsibilities
* Initiate outbound and answer inbound calls to potential clients for medical negligence claims, who have enquired about our services.
* No cold calling is required
* Consistently meet and exceed assigned targets, striving for a first call resolution as frequently as possible.
* Monitor and achieve KPIs, including but not limited to talk time and number of dials.
Maintain excellent quality assurance scores by adhering to company guidelines and best practices.
* Work with Team Leaders to assess claims and determine how we can assist the client going forward.
* Demonstrate an understanding of the claims process, providing accurate and relevant information to clients.
* Record and maintain detailed and accurate information related to client interactions in the company's CRM system.
* Display empathy and build rapport with clients to create a positive client journey.
Customer Service Advisor Expectations
* Enjoy talking to different people from variety of backgrounds.
* Listening to people’s stories and questioning on the back of it.
* To discuss medical terms with clients.
* Comfortable with listening and talking about injuries including sensitive topics.
* Work well in a vibrant team.
* Accustomed to talking on the phone for long periods of time.
* Have pride in delivering exceptional customer service.
* Ability to build rapport with a variety of people.
* Enjoy hitting targets while maintaining an effective customer experience.
Benefits - What’s in it for you?
* Casual dress
* Weekly accrued bonus
* Friendly and approachable managers
* Perkbox enhanced membership – deals and discounts from over 1,000 household brands
* Lovely social environment – including quarterly paid company socials and free beer/wine for an after-work tipple.
* Free fruit, snacks, and soft drinks
* Employee assistant program and access to GP
* Gorgeous new office space and facilities including on site food hut and coffee shop
* Paws-istive atmosphere – we are a dog friendly office, creating a relaxed and stress reducing environment
* Real Living Wage employer - we don't want you scraping by on the bare minimum
* 28 days holiday, that increase the longer you're with us