Retail Sales Executive

3 weeks ago

Camden Area, United Kingdom Sarah Chapman London Full time
Role:nThe Retail Sales Executive will be responsible for retail sales in all Sarah Chapman accounts, in the UK and Ireland for the Skinesis product range. You will establish Sarah Chapman as a leading expert in the world of luxury skincare and the go-to brand for skin care solutions.

You will report directly into the Senior Commercial Manager and will work alongside the Sales Team to support in stores . 80%

of your time will be focused on selling in stores and

20%

of your time will be training on the shop floor to ensure all store representatives are confident in selling the brand. You will work directly with our retail partners sales and events teams where relevant to provide sales and event support and selling days in stores.

The role will require daily travel to our partner retail stores. Some overnight stays and longer travel journeys will be required when necessary.

You will support the business through providing retail sales support alongside motivating the retail sales teams to sell the Sarah Chapman products and push new product launches. You will support the retail partners with events, looking for ways to be creative and imaginative in order to drive retail sales whilst upholding the brand standards.

Overall Structure:nEvent & Retail selling days to support key retail partners will be a priority and will be held across retailers in UK and Ireland

Sales Responsibilities:nYou will be responsible for building brand relationships in stores with the store managers, beauty team etc.nYou are responsible for booking yourself in for all events directly with the retailer partners and events teams and organising GWP + Samples for these events.nYou will be responsible for organising your rota at least a month in advance, in conjunction with the Senior Commercial ManagernYou will be working with a weekly sales target to achieve and are responsible for booking in yourself to the store to work.nEnsure that you are sending weekly reports to the Senior Commercial manager to include sales from each day in the field and relevant feedback, as well as photos of each store for VM and competitor analysis.nIt is mandatory that you track weekly sales and submit your sales sheet to the Sales Account ManagernYou must ensure to uphold the VM plan in stores and ensure the VM for Sarah Chapman is always clean, and tidy and all testers are in place.nYou will support sales in stores with samples, GWP and POSM that are allocated to you.nYou will support your manager with setting incentives for the in-store teams.

Training ResponsibilitiesnYou will spend 20% of your time in-store carrying out on the shop floor brand training for new starters, new launches etc.

You will check in with the beauty teams in-store from various retailers to see if they have completed their online education modules.

Development:nYou will be trained in the Sarah Chapman Retail Facial (shop floor) to be used as part of planned events or to facilitate a sales opportunitynYou will receive up-to-date product training of any new launches from the Head of Global Education

Relationships:nBuild excellent working relationships with all staffnWork side-by-side with teams in-store, lead by example and encourage passion for the brand and productsnEncourage proactive relationships with competitor brand ambassadorsnKeep your line manager up to date with any store news/activities

Appearance:nYour image must be kept to a luxury standard reflecting the Sarah Chapman imagenAt retail partners you must adhere to the dress code in-store or reflecting the Sarah Chapman imagenAt events you must wear a suit/uniform in-line with the Sarah Chapman brand coloursnYour suit/ uniform should be smart, flattering and in good condition and repair

Requirements:nA character match with our core values of; Integrity, Resilience, Commitment and InnovationnExemplary communication skills, with the ability to communicate with our retail partners and customers, easily and effectivelynA strong passion for the beauty industry, with a keen interest in skincarenA ‘customer first’ attitude and approach to workingnStrong organisational and planning skillsnCommercial AwarenessnTenacious and self-motivated with a ‘can do’ attitudenResults orientated and proactive in problem-solving

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