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Senior Groups and Events Sales Executive
4 months ago
Place of worknZetter central office, 86-88 Clerkenwell Road, London, EC1M 5RJ (Farringdon)
Salaryn£37,000
Company DescriptionnThe Zetter Group, a renowned hospitality company, is known for its award-winning hotels, restaurants, and bars that exude distinct personalities, wit, and style. The Zetter Group venues include The Zetter Clerkenwell, The Zetter Marylebone, and Marrable's hotel, with The Zetter Bloomsbury opening in early 2025. With a focus on value-driven boutique properties, The Zetter Group stands out for its attention to detail, engaging narratives, and exceptional guest experiences. Sustainability is deeply ingrained in our culture, as we believe it is the only way to operate.
Role DescriptionnThis is a full-time on-site role for a Senior Groups and Events Sales Executive for The Zetter, located in Farringdon. A key role within our central team and for the small but mighty Zetter group, we are looking for someone highly motivated and driven, to take the lead on all things groups and events, under the supervision of the Head of Sales and Marketing. Working closely with each hotel’s team and senior leadership to drive events and groups revenue, this roles contributes to the overall success of our company.nIt is a stepping stone to a managerial and more proactive role as the group expends and the team grows, with our next property, Zetter Bloomsbury, opening mid-summer 2025.
ResponsibilitiesnManage all groups and events enquiries (corporate and social) for the Zetter portfolio, via various channels/medium, including but not only, telephone, email or booking platforms, in a timely manner, from enquiry to contracting stage.nPrepare sales proposals, quotes for all prospective business leads, for new and existing clients.nBuild strong working relationships with direct clients and agencies alike, to ensure sales opportunities are converted and secure repeat business.nEnsure a high level of conversion in order to achieve or exceed defined budgets and KPIs.nHandle exclusive hire enquiries for our 2 Zetter properties as well as commercial filming and photoshoot enquiries.nShowcase the brand through property show rounds, cross-selling events and accommodation within the Zetter portfolio.nAssist the sales team with hosting fam trips and potentially attending some office presentations, roadshows or trade fairs.nWork closely with the coordination/operation teams to ensure that all details are handed over seamlessly and constant contact with the clients is maintained.nAnalyse market trends, competitor activity, and customer feedback to adjust sales strategies accordingly, working with the Marketing team to create appealing special offers and targeted campaigns.nMaintain an up-to-date knowledge of competitor set and report on any key changes or new opening.nBe an ambassador, proudly representing our brand, embodying our values and commitment to our teams.
RequirementsnPrior experience in group sales, meetings and social events experience is essential.nProven technical knowledge: CRM, Event management system, PMS, Office,…nStrong organisational & planning skills.nExcellent negotiation and communication skills.nNatural at sales, motivated with a proactive attitude.
Personal attributesnBe driven; we love a go-getter, someone that understands what needs to happen to get the job done and reach targets.nBe accountable; it’s your job after all. But remember we are a team; shout if you need help.nPay attention to details; once it is with the client, it is impossible to get it back so we expect your best work before you press send.nBe organised; the role is diverse and requires juggling enquiries, meetings, deadlines, several working locations, all the while managing guests’ expectations.nBe sociable; get to know your colleagues. Some of them will surprise you We have some of the most talented people among us.nAbove all, be yourself; we are a lovely bunch. We work hard and we don’t take ourselves too seriously; we also like to let our hair down
What we will offer younHere at The Zetter Group, we are all about working hard, yet having fun whilst we do itnFood & drink discount in all Zetter parlours (50% off),nReferral Bonus – Up to £500,nFriends & Family hotel rate – 50% off for all family & friends,nEmployee of the month rewards,nFree meals on duty,nPaid day off on your birthday... and much more
All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates.
