General Lead

3 weeks ago

Dumbarton, United Kingdom Sodexo Full time
As a General Lead at Sodexo in Kilmalid, Stirling Road, Dumbarton, Scotland, G82 2SS, you will provide a warm welcome and make that all-important first impression to our colleagues and visitors. This is your chance to show your 5-star customer service skills and make a meaningful impact within a prestigious corporate setting. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

Keeping up-to-date with Retail Ranger promotions and RSP (Recommend Selling Prices)
Ensure that the Kappture EPOS Till data reflects the current tariffs, RSP and Promotions
Late requests and amendments for hospitality (and free issues) – ensuring that admin bills back correctly to CBL
Ensure compliance in relation to allergens.
Client and customer satisfaction
Employee performance, supervision and training to comply with HSE
Customer satisfaction with the catering outlets and hospitality service
Motivation of Front of House Team

What you bring:

Client and customer focused mindset
Attention to detail
Ability to manage a team

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering mental health and wellbeing support.
Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
Money Insights and financial benefits via the Salary Finance Platform.
Save for your future by becoming a member of the Sodexo Retirement Plan
A death in Service benefit for colleagues who pass away whilst employed by Sodexo
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
Flexible and dynamic work environment
Competitive compensation
Full training and full protective uniform supplied

Ready to be part of something greater? Apply today

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

General Lead

Shift Pattern: Monday to Friday with Possible Weekend Work
35 Hours per week
£13.15 per hour
Training, development, and progression opportunities
Refer a friend scheme (Talent Spotters)
Online Recognition Scheme (Reward Hub)
Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is (G82 2SS)

Non negotiables

People Management
Attention to detail
Customer Focused
About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

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