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Payroll and Pensions Officer

2 months ago


Byfleet, United Kingdom 4Recruitment Services Full time
Full Time (35 hours per week)
Based in Weybridge – Hybrid Working
Key Accountabilities:
To perform accurate and timely employee administration and transaction processes using systems (Unit 4) where appropriate, to agreed standards and targets. The role holder will create, maintain and process documentation, records and data to agreed procedures and standards. They will contribute to and recommend changes and improvements to develop the level of service provided by the team to customers. The role holder will receive and resolve straightforward and advanced queries from employees/managers or schools, as referred by 1st Line; and assist the team to develop and maintain appropriate systems and processes.
Key Responsibilities:
* To ensure payroll and/or pension processing, administration and employee enquiries are dealt with in a timely and accurate manner.
* To hold responsibility for providing exceptional customer service to employees and stakeholders while maintaining a high level of accountability and accuracy in all payroll-related activities.
* This role requires a strong technical acumen in payroll processing and relevant qualifications / experience to ensure compliance with payroll regulations.
* To serve as the primary point of contact for all payroll inquiries and ensure a positive, courteous, and supportive experience for employees.
* To oversee the work of junior payroll staff and providing support and guidance where required.
* To supervise the accuracy and quality of payroll /pension processing.
* To support the training and onboarding efforts of new team members.
We offer:
* 24 hour one on one specialist consultant based within your geographical area
* 4Recruitment Services Employee Benefits Programme
* Our own dedicated payroll support ensuring you get the full benefits of your payment
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed)