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Band 4 Cardiology Medical Secretary

3 months ago

City, United Kingdom University Hospitals Birmingham Full time
Job summary

This post is a full-time, fixed term or secondment position for 12 months maternity cover.

An exciting opportunity has arisen for a Medical Secretary to join the Cardiology Department at the Queen Elizabeth Hospital (QEHB), UHB NHS Trust.

At the QEHB, Cardiology is one of the largest outpatient services. The department comprises of 28 consultant cardiologists and services include adult congenital heart disease, interventional cardiology, heart failure, imaging, electrophysiology and inherited cardiac conditions.

The medical secretary will be responsible for the day to day management of the consultant's workload. This role is for a medical secretary who relishes a challenge and able to use their own initiative. You will be required to work to a high standard of accuracy and need to demonstrate initiative in planning your own workload in a way that supports the consultant. You should have a proactive and friendly attitude and be able to demonstrate substantial administrative experience.

The successful candidate will ideally possess an AMSPAR/medical terminology qualification/RSA III qualification (or equivalent). Previous secretarial & audio typing experience are essential. A speed and audio typing test will be required at interview.

Informal enquiries and/or visits are welcome via Alexandra Moore, Cardiology Team Leader on or via email ().

Main duties, tasks & skills required

To provide a complete confidential general and medical secretarial service for the Consultant(s) and their medical team. The daily management of the medical team diary. All work to be carried out on own initiative, without direct supervision and to tight deadlines, in order to achieve Trust standard and targets

To provide and receive complex information on a daily basis. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature

To touch type from audio and / or shorthand the following documents: clinical letters; results letters; discharge summaries; medical reports; Coroner's reports; police reports; scientific manuscripts and abstracts; reports in response to complaints; teaching, educational and research materials. This requires an understanding of medical terminology, phraseology and medications, as well as high levels of concentration. Many documents may be of a complex or distressing nature

To provide a point of contact for GPs and other Health Care Professionals and also patients/relatives/carers, who are often highly emotional and high distressed ensuring that any language or other communication barriers are overcome

To understand the patient pathway and provide information and reassurance in a professional manner. Deal with queries and instigate appropriate action, as appropriate to the complex and sensitive nature of the information involved

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

Please Note : For a specific detailed job description for this vacancy, please see attached Job Description

Person specification
Qualifications
Essential

Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4

Business Administration NVQ level 3 or equivalent experience in a clerical environment

AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology

Working knowledge of medical terminology

Experience
Essential

Experience of working as a Medical Secretary

Experience of dealing with the Public/Customer service experience

Experience of working with a range of Microsoft Office packages (e.g. Word,Excel and Outlook)

Experience of using IT systems

Experience of working in Healthcare

Good Organisational skills

Able to use own initiative and deal with the unpredictable

Able to work under pressure and to multitask

Able to work to deadline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.