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Sales Support Executive
4 weeks ago
Our rapidly growing Herefordshire based clients are seeking experienced Sales, Business Development and Customer Service Executives to join them on a full time, permanent basis. The successful candidates will join busy growing teams of ambitious and service driven professionals.
You can expect:
* Salaries: Highly competitive starting salaries plus additional performance related bonus
* Ongoing growth opportunities
* Working hours: 8am - 5pm, Monday- Friday (30minutes for lunch)
* Office based with roles across Herefordshire available
What you will be doing:
* Provide quotations and pricing information to customers
* Process orders and work efficiently across multiple computerised systems
* Assist customers with specifications, handle incoming calls and webchats
* Convert warm sales opportunities to confirmed sales and grow key accounts
* Maintain customer databases and update regularly
* Providing excellent customer service and resolve customer issues effectively
* Offering support to external/internal sales reps with quoting and administration
* Focus on ensuring customer satisfaction and building positive relationships
* Customer interaction with proactive quotation follow-ups and order processing
* Working with the sales team, in pipeline management, to ensure all opportunities are being followed through
What we are looking for:
* Strong administration experience with within a sales environment would be highly beneficial
* Ability to identify and address customer issues and offer effective solutions
* Tenacious with the flexibility to adjust strategies and approaches based on the situation and customer feedback
* Excellent written and verbal communication skills, including the ability to communicate effectively within sales teams
* Ability to work within a small but driven team
* Experience of working with ERP systems and CRM sales tools
Recruitment Direct are working as an employment business in relation to this vacancy, you must be able to prove your legal right to work in the UK to apply
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