Technical Support
6 months ago
**Job purpose**
The Technical department provides a critical bridge between Sales and Production. Responsible for the delivery of technical support for the company’s manufacturing process, to assist in all aspects of production to ensure efficient running of material and products. Work closely with, Sales, Cell Managers, Production Planning and maintenance staff, to ensure finished products meets customer requirements and quality standards.
**Duties and responsibilities**
**Technical Support**
- Provide operators with correct product specifications and machine calculations within the Production departments using tools such as Radan and Solidworks (no experience required)
- Provide support to operators over specification queries.
- Liaise with Production Scheduling and Cell Managers to aid on product/orders timescales (ECZ, Z Line, Cranking and Curving).
- Assist QA in Root Cause Analysis and corrective/preventative measures.
- Provide 2nd line technical customer support.
**Improve Business Processes**
- Continually evaluate all aspects of technical support to ensure the correct level of support is provided to production. In doing so, enhance the quality of product and machine utilisation that in turn will support TPP’s business objectives.
- Measure and report performance against the agreed indicators, in order to support and improve production capabilities.
- Provide project assistance where required to support the Head of Technical Business Development.
**Maintain Efficient Systems**
- Assist in the creating of robust systems and processes to support efficient production operations and quality checks. Continually look to improve such systems regarding efficiency, effectiveness, accuracy and safety.
- Encourage operators to use best practice techniques to ensure safe and efficient working on machines.
- Regularly liaise with Cell Managers on production improvements.
- Maintain the correct systems to provide a safe environment in line with the Health & Safety at Work 1974 Act. Implement SSOW (Safe Systems of Work) and JSA’s (Job Safety Analysis) an integral part of employee training and development.
This is not an exhaustive list and you will be asked to do other things which are not listed here.
**Job Specifications**
Strong leadership skills
Effective communicator
Good numeracy and literacy skills
Good interpersonal skills
Ability to prioritise and organise work effectively
Good awareness of Health & Safety
Good analytical skills
Good IT (MS Excel and Access would be an advantage)
Good customer service
**Terms of Employment**
**Hours**:Basic hours are Monday to Thursday 8:00 - 17:00 & Friday 08:00 - 16:00
**Pay**:£25,000 per annum
**Holiday**:Our holiday calendar runs run from January to December and we offer 23 days plus national bank holidays. If you start work part way through the company’s leave year, the initial holiday entitlement is based on the period from that date until the leave year ends.
**Health care scheme**:We provide a primary health care scheme for all those employed for more than 3 months.
**Workplace Pension**:To help people save more for their retirement, all employers are now required by law to provide a workplace pension scheme for certain staff and pay money into it. TPP will be using The People’s Pension as our workplace pension scheme for automatic enrolment.
**Salary**: £25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
- Health & wellbeing programme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Leominster: reliably commute or plan to relocate before starting work (required)
Work Location: In person
-
Sales & Technical Support
7 months ago
Leominster, United Kingdom Thomas Panels and Profiles Ltd Full time**Job Purpose** This combined role provides a critical bridge between Sales and Production. A sales support administrator (SSA) is someone who specialises in providing administrative support to other members of the sales team; They provide the administration and organisation that sales professionals rely upon to smoothly and successfully move prospects...
-
Technical Support Engineer
3 weeks ago
Leominster, Herefordshire, United Kingdom Holt Engineering Full timeHolt Engineering is looking for a skilled Production Engineer to join our team. The successful candidate will have a strong background in mechanical or electronic engineering and previous experience in an engineering or production support role.About the Role:The Production Engineer will be responsible for providing technical support to engineers, production,...
-
Technical Services Coordinator
3 days ago
Leominster, United Kingdom Kingspan Full time**Why join Kingspan Insulation?** We are entrepreneurial, collaborative, and we stand behind a common cause - better buildings for a better world. Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry, operating from our site in Pembridge.With 188 sites worldwide Kingspan is a global leading...
-
Technical Services Coordinator
3 days ago
Leominster, United Kingdom Kingspan Full time**Kingspan**have an exciting opportunities available for a **Technical Services Coordinator **to join the team based in **Pembridge**. You will join us on a **part time, fixed term basis** for up to 12 months covering maternity leave and in return will receive a competitive salary. **Why join Kingspan Insulation?** We are entrepreneurial, collaborative,...
-
Midlands Sales and Technical Support Expert
4 weeks ago
Leominster, Herefordshire, United Kingdom Kingspan Full timeEstimated Salary: £60,000 - £80,000 per annumWe are seeking an experienced Roofing Area Technical Manager to join our external Sales team on a full-time permanent basis. As the successful candidate, you will be field-based in the Midlands region and responsible for delivering an area sales budget. Your primary focus will be to build business relationships...
-
Senior Technical Engineer
4 weeks ago
Leominster, United Kingdom Fryermiles Recruitment Full timeSenior Technical Engineer - Silchester - Onsite with travel to customer sites - £50,000 to £60,000 per year FryerMiles are delighted to be working with a leading Technology company to assist with their recruitment of a Senior Technical Engineer.The successful candidate will provide high-level technical assistance and support, ensuring smooth operation of...
-
Technical Processing Engineer
4 weeks ago
Leominster, United Kingdom Kingspan Careers Full timeWe have an exciting opportunity for a Technical Processing Engineer to join the Operations team based at our head office in Pembridge, Herefordshire. This is a full time permanent position, with a relocation package available (terms and conditions apply). Why join Kingspan Insulation? We are entrepreneurial, collaborative, and we stand behind a common cause...
-
Technical Processing Engineer
4 weeks ago
Leominster, United Kingdom Kingspan Full timeWe have an exciting opportunity for a Technical Processing Engineer to join the Operations team based at our head office in Pembridge, Herefordshire.This is a full time permanent position, with a relocation package available (terms and conditions apply). Why join Kingspan Insulation?We are entrepreneurial, collaborative, and we stand behind a common cause...
-
Technical Inspector
3 weeks ago
Leominster, Herefordshire, United Kingdom CV-Library Full timeOur Ideal Candidate">We are looking for a highly motivated and experienced Quality Engineer to join our Leominster team. If you have a proven track record in implementing and managing inspection and certification control plans, supporting project management teams, and actively supporting quality management systems, then we would love to hear from you.">About...
-
Technical Processing Specialist
2 weeks ago
Leominster, Herefordshire, United Kingdom Kingspan Careers Full timeWe are seeking a Technical Processing Specialist to join our Operations team in Pembridge, Herefordshire. This is a full-time permanent position with a relocation package available.Kingspan Insulation is a leading manufacturer of high-performance rigid insulation in the construction industry, operating from our site in Pembridge, Herefordshire. We offer...
-
Technical Processing Engineer
1 week ago
Leominster, United Kingdom Kingspan Full timeWe have an exciting opportunity for a Technical Processing Engineer to join the Operations team based at our head office in Pembridge, Herefordshire.This is a full time permanent position, with a relocation package available (terms and conditions apply).Why join Kingspan Insulation?We are entrepreneurial, collaborative, and we stand behind a common cause –...
-
Technical Documentation Coordinator
2 weeks ago
Leominster, Herefordshire, United Kingdom Mane Contract Services Full timeJob Title: Technical Documentation CoordinatorAnnual Salary: 34,000 - 38,000 GBPAbout the Job:We require an organized and detail-oriented individual to manage technical documentation, coordinate with cross-functional teams, and ensure compliance with quality and regulatory standards.Main Accountabilities:Compile documentation for product fabrication,...
-
Technical Innovation Manager
2 weeks ago
Leominster, Herefordshire, United Kingdom Kingspan Full time**Job Overview**We are seeking a skilled Technical Processing Engineer to join our Operations team at Kingspan Insulation Ltd in Pembridge, Herefordshire. This is a full-time permanent position with a relocation package available.**Company Overview**Kingspan Insulation is a leading manufacturer of high-performance rigid insulation within the construction...
-
Technical Manufacturing Lead
1 week ago
Leominster, Herefordshire, United Kingdom Kingspan Full timeJob TitleWe are looking for a talented Technical Manufacturing Lead to join our team at Kingspan Insulation in Pembridge, Herefordshire. This is a full-time permanent position with a relocation package available.About the RoleThe successful candidate will be responsible for leading our manufacturing team, ensuring the efficient production of high-quality...
-
Technical Sales Manager
2 weeks ago
Leominster, Herefordshire, United Kingdom Kingspan Full timeJob TitleWe are seeking a highly motivated and experienced Technical Sales Manager to lead our External Sales team in the Midlands region.About the Role:The ideal candidate will be responsible for identifying and developing business relationships with customers, markets, and product applications within the assigned area.This includes initiating and managing...
-
Technical Sales Specialist
2 weeks ago
Leominster, Herefordshire, United Kingdom Kingspan Full timeKey ResponsibilitiesThe successful candidate for the role of Technical Sales Specialist - Flat Roofing will be accountable for delivering area sales targets, building productive relationships with customers, and providing technical expertise to support business objectives.
-
Technical Support Lead
4 weeks ago
Leominster, Herefordshire, United Kingdom Mane Contract Services Full timeAbout YouTo be successful in this role, you will need to have a Bachelor's Degree/Diploma in Mechanical or Electronic Engineering, with previous experience of working in a similar role. You should also have experience of working with ERP/MRP systems and be familiar with the principles of ISO9001.You will be working with a range of stakeholders, including...
-
Senior Technical Analyst
1 day ago
Leominster, United Kingdom Hays Specialist Recruitment Limited Full timeSenior Technical Analyst - Hybrid Working-£45-50k Leominster Hybrid Working-£45-50k Leominster **Your new company **ne of Europe's leading off-price retailers, with over 3 million customers shopping with us every year. In today's hypercompetitive environment, building a brand that our customers can trust is more important than ever. Our long term success...
-
Regional Technical Sales Manager
3 weeks ago
Leominster, Herefordshire, United Kingdom Kingspan Full timeJob DescriptionWe are seeking an experienced Regional Technical Sales Manager to join our team in the Midlands region. As a key member of our external Sales team, you will be responsible for delivering business objectives and building strong relationships with customers in the construction industry.About the RoleDeliver area sales budget and build productive...
-
Leominster, United Kingdom Kingspan Full timeWe have an exciting opportunity for a Technical Processing Engineer to join the Operations team based at our head office in Pembridge, Herefordshire.This is a full time permanent position, with a relocation package available (terms and conditions apply).Why join Kingspan Insulation?We are entrepreneurial, collaborative, and we stand behind a common cause –...