Technical Trainer

4 weeks ago

StokeonTrent, United Kingdom GCS Ltd Full time
Technical Trainer
The company works within the IT services industry for defence contracts.
Role Responsibilities
Key responsibilities include but are not limited to:
Training Needs Analysis:
Carry out Training Needs Analysis workshops to identify:
The training audience and stakeholders.
The roles associated with the subject of the training.
The training gap analysis.
Draft training objectives.
Training options.
Produce a Training Needs Analysis report.Training Design and Development:
Produce a Learning Specification for each course module detailing Training Objectives, Enabling Objectives and Key Learning Points.
Produce Lesson Plans.
Develop training exercises.
Produce training content including presentations, handouts and other training material.Training Delivery:
Set up training environments at SecureCloud+ premises and on Customer sites.
Deliver training to SecureCloud+ personnel and to Customers.
Carry out post training delivery assessment to ensure continual improvement.User / Support Documentation:
Produce User Guides and Manuals.
Produce Maintenance Guides.Education and Experience Requirements
As the Technical Trainer you will have:
Level 3 Certificate in Education and Training
A working knowledge of the technologies that are used in the Company's product set. This should include an understanding of how various technologies are employed for the following:
VMWare
Dell Technologies
Networking (Routers/Switches)
User Acceptance Testing
MS Cloud
ITIL v3/4 Foundation Certificate
Ability to establish and develop a new role within the organisation.
Attention to detail and used to working to high levels of quality.
A high level of written and verbal communication skills.
Confidence when interacting with Customer personnel at all levels.
Confidence when interacting with skilled technical personnel.
Ability to ably represent the Company when working at Customer sites.
A commitment to continually develop technical skills.
Initiative and pro-activeness, matched by an ability to be a strong member of a team.
Willingness to work flexibly in response to changing organisational requirements.UKSV is required for this position. Candidates must possess or be eligible to obtain SC clearance, with a view to obtaining UK Developed Vetting (DV) clearance as required.
GCS is acting as an Employment Agency in relation to this vacancy

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