Sales Operations Manager
1 month ago
Full-time Monday - Friday
Our client is a leading global provider of innovative material handling solutions. Their cutting-edge products are used by businesses worldwide to streamline and improve workplace efficiency. They are seeking a dynamic and results-driven Sales Operations Manager to lead in optimising the sales operations processes, ensuring efficient and effective support for the sales team by analysing sales data, managing sales tools and technologies, and collaborating with various departments to enhance overall sales productivity and performance. This is a key leadership position that requires excellent management skills and a passion for driving performance through data-driven insights.
Responsibilities:
* Develop and implement sales operations strategies and processes to improve the sales conversion performance
* Analyse sales data to identify trends, opportunities, and areas for business development
* Manage and maintain sales tools and CRM systems to ensure accurate and up-to-date information
* Manage the team's sales forecasts and targets
* Create sales performance metrics and KPI's
* Deliver excellent customer service through continuous improvement
* Identify individual training needs and implement personal development plans
* Develop a collaborative customer-focused team
Candidate Requirements:
* Proven experience in sales operations or a similar role
* Demonstrable track record of optimising sales processes and improving sales performance
* Strong analytical skills with the ability to interpret complex data and provide actionable insights
* Proficiency in CRM systems (ideally HubSpot) and sales analytics tools
* Excellent communication and interpersonal skills
* Strong organisational skills with attention to detail
Benefits:
* Bonus scheme & discounts
* Early Friday finish
* Learning & Development Opportunities
* Employee wellbeing support
* 5% company pension contribution
* Life Assurance
* Retail & Gym Discounts
* Employee Assistance Programme
* Cycle to Work Scheme
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