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Reception Manager

2 months ago

West End, United Kingdom Platinum Recruitment Consultancy Full time
Role: Reception Manager
Location: London
Salary / Rate of pay: Up to £32,000 p.a.
Platinum Recruitment is working in partnership with popular 4Star hotel in London and we have a fantastic opportunity for a Reception Manager to join the team.
What's in it for you?
A paid day off for your birthday
Discounts on Accommodation and F&B at all hotels in the group
Free staff meal on duty and uniform
Group Rewards scheme
Wagestream
Employee Assistance Programme
Package
Salary £32,000 p.a. plus excellent benefits
Why choose our Client?
Our hotel client is located in the exclusive Knightsbridge area offering luxurious accommodation, a fine dining restaurant, fitness and lesiure facilities plus within walking distance to several of London's main attractions, so a great spot for all visitors.
What's involved?
As Reception Manager your duties will include but not limited to:
Maintain operational standards throughout reception
Cover nights in the absence of the Night Manager when on holiday or due to sickness
Handling of complaints or queries in an efficient and professional manner
Maximise on the profitability of the department, achieving budgeted revenues through training staff to up sell on every opportunity and controlling departmental expenses including wages
Carry out performance reviews
Ensuring good communication lines are maintained with all departments
Cover Duty Manager shifts as and when requiredAs a successful Reception Manager you will have a minimum of 3-4 years of experience as a hotel Receptionist with knowledge of the corporate and leisure markets and ideally from a 4 star hotel background. Previous supervisory or leadership experience would be advantageous plus proficient with Opera PMS and must be flexible to cover shifts as well as some nights if required.
Sound like the role for you? Then we would like to hear from you
Click Apply Now and one of the team will in touch to discuss this Reception Manager role in London
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to £250 per recommendation.
Consultant: Helen Davies
Job Number: (phone number removed) / INDHOSP
Job Role: Reception Manager
Location: London
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy