Current jobs related to Collections Advisor - Eccleston Cheshire West and Chester - HR GO Recruitment
-
Collections Advisor
2 months ago
Eccleston, Cheshire West and Chester, United Kingdom MERJE Full timeCollections Advisor Up to £30,000 Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The role involves communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. The successful candidate will assess each customer’s...
-
Collections Advisor
2 months ago
Eccleston, Cheshire West and Chester, United Kingdom MERJE Full timeCollections AdvisorUp to £30,000Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The role involves communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. The successful candidate will assess each customer’s...
-
Collections Advisor
4 weeks ago
Chester, Cheshire, United Kingdom MERJE Full time €30,000Collections Advisor Make sure to apply with all the requested information, as laid out in the job overview below. Up to £30,000 Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The role involves communicating with customers who have failed to meet their contractual payments...
-
Collections Advisor
4 weeks ago
Chester, Cheshire, United Kingdom MERJE Full time €30,000Collections Advisor Make sure to apply with all the requested information, as laid out in the job overview below. Up to £30,000 Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The role involves communicating with customers who have failed to meet their contractual payments...
-
Collections Advisor
2 months ago
Chester, United Kingdom Ecruit Full timeCollections Advisor – £25,000 – Birchwood, Warrington, WA3 (Hybrid)The RoleAre you good at listening, understanding, and finding solutions? Do you excel in a dynamic customer service environment? If so, this could be the perfect opportunity for you!As a Collections Advisor, you'll be contacting customers to discuss their outstanding debts and agree on...
-
Waste Collection Management advisor
4 weeks ago
Chester, Cheshire, United Kingdom MERJE Full time €30,000Collections Advisor Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The successful candidate will assess each customer’s circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to...
-
Waste Collection Management advisor
4 weeks ago
Chester, Cheshire, United Kingdom MERJE Full time €30,000Collections Advisor Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The successful candidate will assess each customer’s circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to...
-
Collections Advisor
2 months ago
Chester, United Kingdom ecruit Full timeCollections Advisor – £25,000 – Birchwood, Warrington, WA3 (Hybrid)The RoleAre you good at listening, understanding, and finding solutions? Do you excel in a dynamic customer service environment? If so, this could be the perfect opportunity for you!As a Collections Advisor, you'll be contacting customers to discuss their outstanding debts and agree on...
-
Collections Advisor
4 weeks ago
Chester, United Kingdom MERJE Full timeCollections AdvisorMake sure to apply with all the requested information, as laid out in the job overview below.Up to £30,000Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The role involves communicating with customers who have failed to meet their contractual payments towards...
-
Collections Advisor
4 weeks ago
Chester, United Kingdom MERJE Ltd Full timeCollections Advisor Up to £30,000 Manchester/ hybrid My client is looking for an exceptional Collections Advisor to join their Customer Finance Support team. The role involves communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. The successful candidate will assess each customer’s...
-
Collections Advisor
3 months ago
Chester, United Kingdom Specialist Motor Finance Full timeCollections Advisor - Permanent - Chester Business Park - Hybrid after probation periodSalary: up to £30,000The benefits of working at Specialist Motor Finance:Pension scheme up to 8% contribution26 days holiday + 8 days bank holiday + buy up to 5 extra daysEmployee referral programmePerks at WorkAbove and Beyond awardsIncome protection schemeEmployee of...
-
Collections Advisor
3 months ago
Chester, United Kingdom Specialist Motor Finance Full timeCollections Advisor - Permanent - Chester Business Park - Hybrid after probation periodSalary: up to £30,000The benefits of working at Specialist Motor Finance:Pension scheme up to 8% contribution26 days holiday + 8 days bank holiday + buy up to 5 extra daysEmployee referral programmePerks at WorkAbove and Beyond awardsIncome protection schemeEmployee of...
-
Collections Advisor
2 months ago
North West England, United Kingdom Ecruit Full timeCollections Advisor – £25,000 – Birchwood, Warrington, WA3 (Hybrid) The Role Are you good at listening, understanding, and finding solutions? Do you excel in a dynamic customer service environment? If so, this could be the perfect opportunity for you! As a Collections Advisor, you'll be contacting customers to discuss their outstanding debts and...
-
Collections Advisor
2 months ago
North West England, United Kingdom Ecruit Full timeCollections Advisor – £25,000 – Birchwood, Warrington, WA3 (Hybrid) The Role Are you good at listening, understanding, and finding solutions? Do you excel in a dynamic customer service environment? If so, this could be the perfect opportunity for you! As a Collections Advisor, you'll be contacting customers to discuss their outstanding debts and...
-
Collections Advisor
1 month ago
Warrington, Cheshire, United Kingdom EOS Solutions UK Plc Full timeCollections Advisor – £25,000 – Birchwood, Warrington, WA3 (Hybrid) The Role Are you good at listening, understanding, and finding solutions? Do you excel in a dynamic customer service environment? If so, this could be the perfect opportunity for you! As a Collections Advisor, you’ll be contacting customers to discuss their outstanding debts and...
-
Customer Collections Advisor
4 months ago
Chester, United Kingdom Purchasing Professionals Full timeMy client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team. This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. You will assess each customer’s circumstances on a case-by-case...
-
Waste Collection Management advisor
1 month ago
Warrington, Cheshire, United Kingdom EOS Solutions UK Plc Full timeCollections Advisor – £25,000 – Birchwood, Warrington, WA3 (Hybrid) Do you excel in a dynamic customer service environment? As a Collections Advisor, you’ll be contacting customers to discuss their outstanding debts and agree on repayment plans. Adhere to all regulatory and company guidelines, including the CSA code of conduct and legal...
-
Financial Support Advisor
2 months ago
Eccleston, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob Specification Location: Chester (Hybrid working) Position: Financial Support Advisor Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained) Contract: Permanent Salary: up to £30,000 DOE + Annual Bonus and Company Benefits HR GO recruitment are currently seeking a...
-
Financial Support Advisor
2 months ago
Eccleston, Cheshire West and Chester, United Kingdom HR GO Recruitment Full timeJob Specification Location: Chester (Hybrid working)Position: Financial Support AdvisorHours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained) Contract: PermanentSalary: up to £30,000 DOE + Annual Bonus and Company BenefitsHR GO recruitment are currently seeking a Financial...
-
Customer Collections Advisor
4 months ago
Chester, United Kingdom Purchasing Professionals Full timeI am looking for a Customer Financial Support/Customer Collections Advisor to join a financial business in Chester. This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. You will assess each customer’s circumstances on a case-by-case basis to ensure the right outcome...
Collections Advisor
4 months ago
Position: Collections Advisor
Location: Chester (Site Based Role)
Hours: 37.5 Hours per week Monday - Thursday between 8:00 - 19:00 / Friday 8:00 - 18:00 / Sat morning 8:00 - 12:00 (at home once trained)
Contract: Permanent
Salary: up to £30,000 DOE + Annual Bonus and Company Benefits
HR GO recruitment are currently seeking a Financial Support Advisor to join my client based in Chester Business Park. You will communicate with customers who have failed to meet their contractual payments towards their Hire Purchase agreement. Assessing each customer's circumstance on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customer's agreement up to date as soon as possible.
The ideal candidate will have experience in a similar role.
Responsibilities:
Communicate with customers who have failed to meet their agreed payment date, assist and support to help them get their agreement up to date.
Ensure that all customer agreements are reviewed thoroughly to understand the customer's situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place.
Review arrears repayment plans on a regular basis to ensure they remain in line with the customer's circumstances.
Identify, recognize and work with customers whose circumstances are often vulnerable.
Communicate with our customers both verbally and in writing in a clear, fair and not misleading way.
Completing all actions that are agreed with customers in the relevant time frames to ensure the best customer experience is achieved.
Where applicable signpost customers to relevant non-for-profit organizations for support and advice
Work towards achieving daily and monthly targets both individually and as a team.
Conduct all tasks in line with regulatory rules and expectations and in particular consumer duty and treat customers fairly.
Raise any procedural, departmental risks and concerns in line with company process and escalation routes.
Skills/Experience:
Previous call centre or collections experience (desirable), and full training will be provided
Working knowledge of Microsoft Office applications
Basic IT skills
Good communication skills (written and verbal)
A team player
Positive attitude
Flexible in approach
Ability to work to tight deadlines
This is an office-based role in Chester Business Park with additional home working on a Saturday morning on a rota basis following initial training basis.
Due to the nature of the role, these will be subject to a DBS and Credit Check.
Please do not hesitate to contact me for further information on (phone number removed) or email