We have other current jobs related to this field that you can find below
-
Customer Service Advisor
3 months ago
Cosham, United Kingdom Tru Talent Full timeCustomer Service Advisor Basic Salary: Up to £24,000 Working Hours: 8:00 am - 17:00 pm Monday - Friday (NO SATURDAYS) Location: Portsmouth New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for...
-
Customer Service Advisor
3 months ago
Cosham, United Kingdom Tru Talent Full timeCustomer Service Advisor Basic Salary: Up to £24,000Working Hours: 8:00 am - 17:00 pm Monday - Friday (NO SATURDAYS) Location: PortsmouthNew vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre.Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle...
-
Customer Services
1 week ago
Cosham, United Kingdom Dynamite Recruitment Full timeHybrid working: This position will allow you to work 2 days at home and 3 days in the offices.Salary:£23,500 plus 5% bonus Hours: Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm. Dynamite Recruitment are pleased to be recruiting for our client based in Portsmouth that are looking to recruit an experienced...
-
Customer Service
4 weeks ago
Cosham, United Kingdom Dynamite Recruitment Full timeThis is a really interesting Customer Service role whereby no two calls or days will be the same and requires someone who has the ability to tackle various enquiries in a challenging role at times.Location: Hybrid /Portsmouth – after probation you will have the opportunity to work 3 days from home and two days in the offices per weekSalary: £25,000...
-
Customer Services and Administration
1 month ago
Cosham, United Kingdom Dynamite Recruitment Full timeHybrid working: This position will allow you to work 2 days at home and 3 days in the offices.Salary:£23500 plus 5% bonus Plus, Fantastic benefits which include the following:Opportunity to earn a 5% bonus on top of salary Pension - up to 15% contribution Employee car scheme well-being hours Employee car scheme Gym memberships Car schemes ...
-
Customer Services and Administration
3 weeks ago
Cosham, United Kingdom Dynamite Recruitment Full timeHybrid working: This position will allow you to work 2 days at home and 3 days in the offices.Salary:£23,500 plus 5% bonus Plus, Fantastic benefits which include the following:Opportunity to earn a 5% bonus on top of salary Pension - up to 15% contribution Employee car scheme well-being hours Employee car scheme Gym memberships Car schemes ...
-
Customer services
1 month ago
Cosham, United Kingdom Dynamite Recruitment Full timeDynamite Recruitment is supporting a really unique business who are based in Portsmouth. Due to a busy period, we are looking to recruit customer service executives to start immediately Salary: £12.00 - £12.25 P/HHours : Monday to Friday 9AM - 5.30PMLocation: Office based role and is based in PortsmouthDuration: This will be for at least 6 weeks and...
-
Customer Service Executive
2 weeks ago
Cosham, United Kingdom Dynamite Recruitment Full timeLocation :Portsmouth – 100% office basedSalary : £22500 to £25000 Plus fantastic benefitsHours: Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm. Dynamite Recruitment is pleased to be recruiting for our client based in Portsmouth that are looking to recruit an experienced Customer Service Executive to...
-
Customer Service
3 months ago
Cosham, United Kingdom Dynamite Recruitment Full timeCustomer Service/Call HandlerLocation: Portsmouth – after probation you will have the opportunity to work 3 days from home and two days in the offices per weekHours of work: You will work 40 hours per week on a shift rota between 7.45AM and 8.45PM, Monday to SundaySalary:£25000 rising to £29500*Plus, fantastic benefits which include the followingAn...
-
Customer Service Executive
1 week ago
Cosham, United Kingdom Dynamite Recruitment Full timeThis is a 12 month Fixed term contract£25000 plus a 5 % bonus- Pro rataPlus fantastic benefits which will include the following Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices Location :Portsmouth Hours :Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and...
-
Customer Service Executive
1 month ago
Cosham, United Kingdom Dynamite Recruitment Full timeCustomer Service AdministratorThis is a 12 month Fixed term contractPortsmouth£25000 plus a 5 % bonus- Pro rataPlus fantastic benefits which will include the following Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices Location :PortsmouthSalary : £25000 plus an opportunity to earn an additional 5% Plus...
-
Customer Service Executive
3 weeks ago
Cosham, United Kingdom Dynamite Recruitment Full timeCustomer Service AdministratorThis is a 12 month Fixed term contractPortsmouth£25000 plus a 5 % bonus- Pro rataPlus fantastic benefits which will include the following Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices Location :PortsmouthSalary : £25000 plus an opportunity to earn an additional 5% Plus...
-
Customer Service Executive/ Call Handler
5 days ago
Cosham, Portsmouth, United Kingdom Dynamite Recruitment Full timeCustomer Service Executive Start Date: Immediate Location: Portsmouth Salary: £12.00- £12.50 per hourThis is a temporary position to start asapHours of work: This is a full-time position that requires someone to work a slight shift rota of the following. Monday to Friday, 8am to 4.30 OR OR 9.30am to 6pmDynamite Recruitment is delighted to represent this...
-
Customer Service Executive/ Call Handler
5 days ago
Cosham, United Kingdom Dynamite Recruitment Full timeCustomer Service Executive Start Date: Immediate Location: Portsmouth Salary: £12.00- £12.50 per hourThis is a temporary position to start asapHours of work: This is a full-time position that requires someone to work a slight shift rota of the following. Monday to Friday, 8am to 4.30 OR 8.30-5 OR 9.30am to 6pmDynamite Recruitment is delighted to represent...
-
Customer Service Executive
2 weeks ago
Cosham, United Kingdom Dynamite Recruitment Full timeA fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries . Managing client accounts and relationships and no two enquiries will be the same Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices Salary : £25000 plus an...
-
Customer Service Executive
6 days ago
Cosham, United Kingdom Dynamite Recruitment Full timeA fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries . Managing client accounts and relationships and no two enquiries will be the same Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices Salary : £25000 plus an...
-
New Client Advisor
3 months ago
Cosham, United Kingdom FCC Paragon Full timeFCC Paragon is a dynamic and growing independently owned company who offers diverse products and services within the property, lettings and insurance industry. Are you are looking for a fast paced, interesting and diverse job role in an award winning team? If so, we want to hear from you. A full job description is available upon request through the indeed...
-
IT Support Team Leader
4 weeks ago
Cosham, Portsmouth, United Kingdom Liberty CL Recruitment Full timeWould you like to join a fantastic team, within a growing company? If so, we may have the role for you . Liberty Recruitment Group is excited to be partnering with our client based on the outskirts of Portsmouth, in the search for an IT Support Team Leader. This is a full-time permanent role, working Monday to Friday, with the option of hybrid working. The...
-
IT Support Team Leader
4 weeks ago
Cosham, United Kingdom Liberty CL Recruitment Full timeWould you like to join a fantastic team, within a growing company? If so, we may have the role for you . Liberty Recruitment Group is excited to be partnering with our client based on the outskirts of Portsmouth, in the search for an IT Support Team Leader. This is a full-time permanent role, working Monday to Friday, with the option of hybrid working. The...
-
Customer Support Executive
2 months ago
Cosham, United Kingdom Amour Recruitment Full time**Amour Recruitment** is excited to be working with a great company based near **Portsmouth **who is seeking positive **Customer Support Executives **to join their established team. Are you enthusiastic and will always go that extra mile to deliver exceptional customer service? If so, this role is prefect for you!! **Key Responsibilities**: - As the first...
![Dynamite Recruitment](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
2 months ago
Hours: Shifts between 8-8 + 1 in 6 Saturdays
Location: Portsmouth – you will be able to do Hybrid working once training has been completed
Start Date : Immediate start date required
Salary: Up to £25000 rising to £29500
Free on-site parking
Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more.
Free annual travel insurance (subject to qualifying criteria)
Discount on your home and motor insurance
Salary supplements for using an additional language
Annual Bonus scheme of approx. 5%
Fully equipped gym and other social club facilities.
Dynamite Recruitment is working alongside an internationally recognised company that is looking for confident Customer Service Executive to join their Claims team on a permanent basis.
Due to growth our client is looking to recruit Customer Service Advisors to support within their contact centre and assist customers in managing their claims
As a Customer Service Advisor,/ Claims Handler you will be responsible for the following tasks
Receive in-coming correspondence and calls from customers, clients and third parties relating to insurance claims
Managing a portfolio of claims, where you will be responsible for assisting customers from the initial point of contact through to completion
Ensure all relevant information is captured and updated on the system for each customer
Accurately assess claims in line with policy terms and conditions.
Pay valid claims quickly without unnecessary delay.
Ensure customers who aren't covered are informed at the first opportunity,
Assess and raise awareness of any fraudulent activity
To empathise with customers and ensure that you are there to support them at a very challenging time
Carry out calculations to ensure accurate payments are made to customers on behalf of their insurance provider (including using exchange rate information)
Liaise with 3rd parties in relation to resolving queries and process claims, recover money where possible
Ensure all documentation relating to a case is attained and uploaded both timely and accurately
Input data to a claims management system with a high level of accuracy
The ideal Customer Service Advisor will have
Previous experience within in telephone-based customer service position ,or Insurance claims , handing challenging customers on the telephone is required
High levels of personal resilience
Must be able to multi-task.
First-class verbal and written communication skills
Must be comfortable with navigating computer systems (full training will be given)
High levels of pro-activity; good organisation and planning skills
Great team player
An ability to stay calm, confident and focussed while handling high numbers of incoming calls
The ability to reassure others and display high levels of empathy
Competent at using complex computer systems
Numerate and able to understand and process information quickly
Literate with the ability to tailor communication suitable for the appropriate audience
High levels of attention to detail
To be considered please submit your CV asap
INDE