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Customer Service Advisor
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Cosham, United Kingdom Dynamite Recruitment Full timeStart date: Beginning of September 2024Duration of assignment: 8 weeks Salary: £12.00 per hourHours of work: Monday to Friday 8.30am to 5.00pman odd day on a Saturday may be offered / optional Location: Portsmouth Dynamite Recruitment is currently working in partnership with a very well-established business who are based in Portsmouth Our client provide...
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Customer Service Advisor
1 week ago
Cosham, United Kingdom Dynamite Recruitment Full timeCustomer Service Executive Start Date: Immediate Location: Portsmouth Salary: £12.00- £13.00 per hourThis is a temporary position to start asapHours of work: This is a full-time position that requires someone to work a slight shift rota of the following. Monday to Friday, 8am to 4.30 OR 8.30-5 OR 9.30am to 6pmDynamite Recruitment is delighted to...
Customer Services and Administration
1 month ago
Salary:£23,500 plus 5% bonus
Plus, Fantastic benefits which include the following:
Opportunity to earn a 5% bonus on top of salary
Pension - up to 15% contribution
Employee car scheme well-being hours
Employee car scheme
Gym memberships
Car schemes
Holiday of between 25 and 30 days dependent on level of service
Enhanced maternity, paternity and premature baby leave
Learning hours
And several more... Hours: Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm.
Dynamite Recruitment are pleased to be recruiting for our client based in Portsmouth that are looking to recruit an experienced Customer Service Advisor and Administrator to join the business at this busy and demanding time. Our client provides a number of specialist service to customers and are growing considerably due to their success.
As a Customer Service Advisor and Administrator, you will work within a specialist department and assist customers who have issues with their Vehicles.
Key duties will also include:
You will be speaking to customers on the phone, as well as dealing with service and repair centres
Dealing with customers who are notifying you of an accident
You will take accurate information whilst processing the details onto the system
You will manage multiple emails/a busy inbox and be able to prioritise and work to deadlines.
You will arrange courtesy cars and manage cars out on hire
You will liaise with third parties including insurance companies to manage accidents and claims
You will complete high volumes of administration, updating spreadsheets, managing an electronic booking system , producing legal certificates and documents and updating client records with accuracy The ideal Customer Service Advisor/Administrator will have/be:
Previous experience of managing customers via email and on the telephone.
Will have the ability to multitask
Will be well organised
Will have the ability to take down information quickly and with accuracy
Will be fully competent in using Microsoft Word and Excel
Will have excellent attention to detail
Will have good administration skills To be considered please submit your CV asap or call the commercial team on (phone number removed).
INDF
