Operations Manager
3 weeks ago
Operations manager for our expansion into London
We specialize to be the best partner in
services and housekeeping
for the new modern and digital driven hospitality operators. Our journey is on a rocket and you will be the manager on the ground to kick the whole thing off. Now we are looking for an operations manager to take care of a small, but growing portfolio of hotel locations serviced by Unicorn in London.
The ideal candidate will have experience leading a team and managing the daily operation of the business. You will be responsible for maintaining the standard of work from employees as well as onboarding and hiring new team members and to nurture future growth. Going forward you will own the whole operation and also be head of our amazing housekeeping- and service team in London. Your day will consist of both operational, planning and strategic work.
Do you like to get the shit done? Then carry on reading.nThis role is very crucial for our company when we move forward in a very exciting industry
You will be doingnBuild and lead our service- and housekeeping operations teamnMeet challenges with enthusiasm and have a structured approachnPerform room checks to maintain and drive our quality standardsnResponsible that we deliver spotless clean rooms and top guest experience in all operated hotelsnManage operations and make sure we don't only do a housekeeping job for our hotels, but really establish a business partnership for the futurenTogether with our hotel partner and your team drive guest satisfactionnRecruit and train new hires on business practicesnEnsure that quality of work and service is maintained at "Unicorn world class" levelnYou need to be available, flexible and transparent to support and help your team when needednProactive nurture and introduce new business opportunities for future growth
We think you are and havenHigh energynNo 8-16 mentality..nHands on mentality and have eye for detailsnPreferably experience from rooms division, housekeepingnStrong communications skills and comfortable with different digital platformsnDemonstrated ability to lead and to motivate your team to best "world class"nManagement and customer service experiencenComfort working with budgets, payroll, revenue and forecastingnActively manage cost levels and control in operations to deliver bottom line resultsnGreat English language skills are required, both verbal and written.
TimelinenWe should have hired you yesterday, but please apply and reach out asapnStart: Preferably august 2024
Wanna join us?
Started off as a cleaning company in 2019 with HQ in Oslo, Norway, now developing into an international hospitality service company. Of course still with cleaning also. Yes, we work with brands and hotel operators. But for sure we love to say that the guest is our end customer. Together with operations and the crew we strive every day to make the most for our guests.
We now operate in London - Berlin - Salzburg - Vienna - Copenhagen - Oslo
We are flexible, on our feet and a forward thinking services company. Oh, yes we are on full speed and deeply rooted within hospitality and operations.
Why?nBecause we just love it and we are here to build the next generation of hospitality services company.
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