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Operations Manager

3 months ago

Camden Area, United Kingdom Goodrays CBD Full time
About Goodrays

Vision: To help busy minds find calm and clarity

Mission: We design and deliver the most exciting, effective and accessible CBD products to people who want to improve their wellbeing.

Our core values: Kindness, Hustle, Quality

Our goals:

To redefine the category by creating the most innovative, effective, great-tasting and beautiful CBD products.nTo deliver our best-in-class products to health conscious customers at rapid pace and scale.nTo understand, educate and support our community better than anyone else.nTo build an efficient, fast-growing and profitable business with a positive impact on our people and our consumers.

The Category

Goodrays is leading the UK CBD category growth, which is worth an estimated £690 million annually, and disrupting the global CBD market which is set to grow from $4.7 billion in 2022 to $17 billion by 2026.

CBD has become one of the fastest growing categories in mainstream retail with consumers and distributors adopting the category faster than any other new soft drinks segment.

The OpportunitynWe are seeking a dynamic, proactive Operations Manager to report to our Head of Operations and play a key role in our growth. Collaborating with Operations, Sales, and Marketing teams, you will manage logistics, inventory, production, and NPD projects. You will drive a high-performance culture within a small supply chain team, achieving key operational goals. With expertise in supply chain dynamics and third-party logistics, you will oversee procurement, inventory, and distribution, optimizing budgets for maximum efficiency. As a supply chain guardian, you will ensure operational consistency and lead process improvements.

The Objectives

Partner with all within our supply chain, to ensure we hit our service targets, and maintain availabilitynManage supplier relationships and embed KPI management processesnDeliver cost saving, efficiency improvement and EPD projects. Identify areas for improvement, demonstrate the value and deliver real change.nOptimise the Goodrays Supply chain for scale; finding future partners and platforms to help us on our journey to Growth.nManage 3PL and operations ensuring OTIF levels remain above 95%

Responsibilities

Operational Performance:nEnsure on-time order fulfillment (OTIF) and stock availability.nOptimize costs in stock, ingredients, packaging, production, and logistics.nMaintain ERP system accuracy and implement operational improvements.nS+OP:nInput into the wider S+OP process, and ensure appropriate production and stock covernEnsure we make good operational decisions based on known datanSupply and Production Planning:nDeliver robust supply and production plans for materials, finished goods, and packaging.nManage stock levels and performance across warehouses.nOversee production cycles, rework activities, and minimise stock wastage.nLogistics Planning:nOversee 3rd Party Logistics partners and their performance.nEnsure outbound orders meet customer specifications and manage exports.nLead 3PL tenders and manage warehouse transfers.nCustomer Supply:nPartner with key customers to ensure smooth order management and stock availability.nResolve issues and discrepancies proactively.nProject Delivery:nLead supply chain projects focused on NPD and continuous improvement.

Key KPIsnOTIF MeasurenStockholding ValuenAvailability %nStock Wastage / Write OffnBudget Control with 3PL and SuppliersnOn Time delivery of projectsn​nABOUT YOU

Experience:nLogistics Management in an SME / FMCG environment, ideally within food and bevertagenProduction and Materials Management, ideally within an outsourced supply chain.nContract and Performance ManagementnBudget ManagementnSystems Expert - familiarity with ERP systems, preferably UnleashednExport / Import management - preferrednProject Management - preferred

CompetenciesnProactive - identifies issues and manages their resolutions swiftly. Finds areas to improve efficiency and executes them.nStrong collaboration skillsnProactive communicatornHigh Performance approach - with a strong desire to drive efficiency and performance.nIT literate, with experience in Excel and data manipulation.n​nProposed packagenSalary - very much dependent on experiencen25 days holiday and flexible working hoursnOpportunities for international work and travel (2 weeks a year)nPension plan and flexible office space in WhitechapelnVibrant company culture with monthly team off-site daysnCulture document will be shared to applicants who have applied.