Service Manager

3 weeks ago


Dudley Hill, United Kingdom Supporting Futures Consulting Ltd Full time
Role:               Service Manager
Based:            West Yorkshire
Salary:            £31,700
Hours:             37.5 hours per week - Monday to Friday
Start Date:      ASAP
Duration:        Permanent
Holiday Entitlement: 25 days + Bank Holidays
Our client, a respected charity who provide support, advocacy and safe housing to survivors of Domestic Abuse, Human Trafficking and Modern Slavery, is looking to recruit a Service Manager for their safehouse in West Yorkshire.
As the Service Manager you will ensure your team are empowered to encourage and help clients become empowered and lead healthy lives.
Synopsis of duties:
Ensure the smooth running of the office and its facilities

Managing a staff team of approximately 15.

Arrange and run weekly meetings

Ensuring that the service is being delivered correctly and to contractual obligations.

Ensure KPI’s are met on an ongoing basis

Staff management; carrying out supervisions and case management/ audits.

Build and maintain solid working relationships within the service and with other organisations and agencies.

Promote the service and ensure clients have access to all available services and working closely with a range of partners, agencies and services

On-call once every 3 months
Essential Requirements:
Experience of managing services that deliver support to vulnerable adults, ideally within an accommodation-based service.

Be able to demonstrate extensive knowledge and experience of supporting victims of abuse and/ or trauma, preferably domestic abuse, modern slavery and/ or asylum seekers

Substantial experience of managing staff and teams

Ability to manage crisis, conflict, safeguarding and complex case situations.

Ability to empower and motivate team members

Enhanced DBS registered on the update service would be desirable
Make a difference in the lives of survivors and be a part of a dedicated team working towards positive change Call Lisa Yates to apply today.
Supporting Futures Consulting act as both an employer and an agency

  • Dudley, United Kingdom Gap Healthcare Full time

    Service Manager Home Care Remote position Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing support for adults with complex mental health needs in their own home including...


  • Dudley, United Kingdom Gap Healthcare Full time

    Service Manager Home CareRemote position Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing support for adults with complex mental health needs in their own home including...


  • Dudley, United Kingdom Reed NHS Full time

    Reed Talent Solutions are currently working with a Dudley based NHS Trust to recruit a Head of Service Management (band 8c) on a permanent contract. The post-holder will provide high level leadership and management to the day to day Customer facing ServiceSupport operations within the Trust **Role Information** - Flexible hybrid working - Location: West...


  • Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 282988**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 10Contents Location About the...

  • Case Administrator

    6 days ago


    Dudley, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 277070**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time, Part-time**Number of jobs available**: - 11Contents Location About the job **Benefits**: Things you need to...


  • Lawrence Hill, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 264801**Salary**: - £23,637 - £29,046**Job grade**: - Other- NPS Pay Band 3 National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 10Contents Location About the...

  • Project Manager

    5 days ago


    Barrow Hill, United Kingdom Service Care Solutions - Construction Full time

    We have an excellent opportunity for an experienced Project Manager to join the team covering Reactive Buildings. Working for an established civil engineering company you will be involved with the management of Rail projects including supply of contractsto Network Rail. You will be managing multiple rail infrastructure related projects and ensuring KPI's are...


  • Burgess Hill, United Kingdom Crystal People Ltd Full time

    Customer Service Manager required to manage a Customer Service team who deal with customer queries and administer website orders within a growing business. The successful applicant will be responsible for ensuring the team deliver and maintain first class customer service through improving efficiency and ensure expected service standards are met. Setting...


  • Dudley, United Kingdom Peel Technical Full time

    We are looking for a Lift Service Engineer to join our Service team in Plymouth and surrounding areas. As an experienced Lift Engineer you will be responsible for: * Carrying out regular planned preventative maintenance and service visits * Attending lift breakdown callouts to carry out minor lift repairs * Meeting agreed customer response times,...


  • Kings Hill, United Kingdom Trooli Full time

    Job title: Service Activation ManagerLocation: Office - Kings Hill, KentAbout you: Are you an ambitious individual with a remarkable ability to focus on and surpass targets? With an excellent attention to detail, you ensure that no component of the service activation process is overlooked, contributing to flawless execution and outstanding service delivery....

  • Project Manager

    5 days ago


    Barrow Hill, United Kingdom Service Care Solutions - Construction Full time

    We have an excellent opportunity for an experienced Project Manager to join the team covering Reactive Buildings. Working for an established civil engineering company you will be involved with the management of Rail projects including supply of contractsto Network Rail. The main functions of the role include: - The management of Network Rail and rail...


  • Dudley, United Kingdom Reed NHS Full time

    Reed Talent Solutions are currently working with a Dudley based NHS Trust to recruit a Head of Service Management (band 8c) on a permanent contract. The post-holder will provide high level leadership and management to the day to day Customer facing ServiceSupport operations within the Trust **Role Information** - Location: West Midlands - Salary: £67,064 -...


  • Dudley, United Kingdom Marshall Harmony Full time

    **Ready for a challenge where every call is a puzzle to solve? We're looking for someone like you - calm under pressure, a problem-solving guru.** With a recent Australian acquisition, change is in the air, but it is being embraced, and employee ideas are being listened to Your predecessor, 12-year customer service fixer, is passing on her knowledge....

  • Multi Tradesperson

    7 days ago


    Cheetham Hill, United Kingdom Service Care Full time

    Service Care Solutions are looking for a Multi Tradesperson to work within the team at HMP Manchester on a 3-month contract. **Location**: Manchester **Job role/Responsibilities**: - Perform a variety of maintenance tasks including decoration, joinery, and general repairs in domestic properties. - Maintain company tools, plant, materials, and other...


  • Dudley, United Kingdom Black Country Healthcare NHS Foundation Trust Full time

    Are you a compassionate and committed Psychologist who champions inclusivity? Would you like to join our Physical Health Psychology service in Dudley Palliative & Pain Services to help facilitate coping and adjustment to the impact of Physical Health problems and improve the mental health and wellbeing of people within our service? An exciting opportunity...


  • Hill, United Kingdom University of Greenwich Full time

    We are a large, inclusive university committed to delivering our vision of Education Without Boundaries. We have a supportive, friendly, and dynamic working environment and we are looking for experienced advisers to join our new team supporting students who may have additional needs due to their personal and/or practical circumstances and those who report...

  • Registered Manager

    4 weeks ago


    Dudley, United Kingdom Domus Recruitment Ltd Full time

    An exciting opportunity for a Registered Manager to join my client’s team in their supported living service in Dudley has arisen. This is a person-centred and modern organisation who provide vital services in the west midlands. This supported living service has 3 homes with 11 residents. The staff team are supervised by 3 team leaders that report into the...


  • Dudley, West Midlands, United Kingdom Gap Healthcare Full time

    Service Manager Home Care Remote position Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing support for adults with complex mental health needs in their own home including...


  • Dudley, West Midlands, United Kingdom Gap Healthcare Full time

    Service Manager Home Care Remote position Are you an established leader who strives for excellence in all aspects of your working life? If so then look no further! A great and exciting opportunity has just come available for a Service Manager Home Care. Home care providing support for adults with complex mental health needs in their own home including...


  • Dudley, United Kingdom nGeneration Limited Full time

    Company Overview:Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.Position Overview:As...