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Accommodation Officer

4 months ago

Stroud GL UB, United Kingdom Stroud District Council Full time
Reference: REQ0078
Description: We’re looking for an enthusiastic person with a commitment to helping the publicto join ourHousing Advice Team covering the post as maternity cover for up to 12 months. This is an exciting new role in a busy team delivering the Council’s housing advice and homelessness functions. The Housing Advice Team has an impressive record of preventing homelessness and we are looking for candidates to help build on our success.The purpose of this role is principally focused on assessing housing need for customers approaching the council for social housing in accordance with housing legislation, local policy and the code of guidance; to support the allocation and shortlisting process of social housing and to support the team in providing advice and guidance to customers. Although this is a full time role. Part time applicants may be considered on a case-by-case basis.About you You’ll have experience of working in a similar role and will be passionate and enthusiastic about helping people in housing need. You will have worked within a front-line role previously and be able to deliver exceptional customer service whilst working under pressure. Knowledge of the Housing Act and the Homelessness Reduction Act is essential for this role.The successful candidatewillbe part ofabusyteam dealing with all aspects of homelessness, housing advice and managing thehousing register (HomeseekerPlus).The successful candidate will be able to demonstrate experience in the following: experience of dealing with people in difficult situations,aknowledge of theHousing Act 1996 as amended Part VI allocations and Part VII homelessness,experience of working in the housing profession,good organisational and time management skills, high standards of written and verbal communication skills.For an informal discussion, please contact: Julian White *INTERVIEW DATE: 11th July 2024*In exchange for your expertise, experience and enthusiasmwe provide a range of staff benefits please click here for more information : is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian and other minority ethnic backgrounds, and people with disabilities.Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacanciesStroud District has an energy unlike any other place. It’s green and dynamic, climate conscious and motivated, creative and collaborative, rural and urban, and unapologetically ambitious. To find out more about what makes our place, our people and our businesses so special, please follow the link to our dedicated website:Stroud District – The Natural Place
Region:
Location: Ebley Mill - Stroud
Salary: *GBP*31,364 per annum
Package: - Excellent pension scheme - Flexi Working Scheme - Hybrid working approach - Employee Wellbeing Offer - For more information please see the benefits section on our website
Contractual hours: 37
Basis: Temporary