Staffing Operations Manager

4 days ago

Stroud, Gloucestershire, United Kingdom Freemans Event Partners Full time
About the Role

We are seeking a highly experienced and skilled Staffing and Operations Executive to join our team at Freemans Event Partners, a leading provider of event services in the UK and Europe.

The successful candidate will be responsible for executing the FEP Food and Beverage staffing strategy, ensuring it is within budget and optimising event delivery in line with company standards, operational requirements, and legal obligations.

Key Responsibilities
  1. Develop and implement a comprehensive staffing strategy for the casual workforce, tailored to the needs of each event, considering factors such as event type, size, and location.
  2. Provide support and guidance to the Staffing Managers and Staffing Assistants, ensuring all training requirements are fulfilled to ensure the successful execution of the staffing plans.
  3. Monitor and manage the performance of all staffing agencies and suppliers, ensuring they confirm our standards and legal requirements and consistently deliver the quality and quantity required.
  4. Ensure we engage with and retain our event staff through effective onboarding processes, appropriate training, good welfare standards, and regular quality communication.
  5. Ensure all staffing practices adhere to legal requirements and health and safety regulations.
  6. Work closely with the People and Culture Team to ensure compliance.
  7. Oversee allocated budgets, including casual labour, agency spending, uniform, recruitment, and accommodation, highlighting overspending at an early stage and making recommendations for efficiencies, savings, and cost-effectiveness.
  8. Monitor and authorise weekly payroll submissions, validating payments and deductions, and ensuring accuracy.
Requirements
  1. At least 3 years of recruitment experience.
  2. Effective management, leading, coaching, and mentoring a large team.
  3. Commercial acumen with experience in managing budgets and working on KPI's.
  4. Fully competent user of ICT, including MS Office and databases.
  5. UK driving licence and the ability to travel to events in the UK and occasional international travel.
  6. Current fire marshal qualification.
What We Offer
  1. Enhanced holiday entitlement.
  2. Long service awards.
  3. Office refreshments and team lunches.
  4. 28 days holiday allowance, plus bank holidays on top.
  5. Life cover, company pension scheme and employee assistant programme.
  6. Access to Medicash, a healthcare cash plan reimbursing the costs of dental treatments, optical and more As a Medicash member, you can also access an online GP service, gym, and retail discounts.

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