Data and Intelligence Analyst

3 weeks ago


Merseyside, United Kingdom National Highways Full time

Your New role

National Highways have an excellentopportunity for a Data and Intelligence Analyst to join our team in the North West region. The Data and Intelligence Analyst willundertake reporting and data analysis activities, in order to drive intelligence and produce recommendations that support Operations investment and planning decision making, supporting the day-to-day activities within Operations as well as driving performance improvements.

Please note that this position is for a 6 month FTC.

What youll be leading on

  • Gather, analyse, and monitor relevant data from a variety of sources to explore patterns, cause and effect and trends within the business.
  • To identify areas for further analysis and produce performance and service insights to support and improve Operations decision-making and improve performance against its Key Performance measures.
  • Produce management information for Operations to support performance reporting at both a national and regional level to support both internal / external stakeholders (such as ORR, DfT, etc).
  • Apply and, where appropriate, enhance and/or develop analysis, and decision-making support tools, which demonstrate good industry practice.
  • To work with regional and wider National Highways stakeholders to define data sets that support business decision making and assist in driving improvements in data management processes, practices and performance.
  • Champion data quality and integrity in Operations, providing coaching and support to colleagues involved in data entry or capture, as and when required.

To be successful

  • Practical knowledge of data analysis and performance reporting
  • Experience in dealing with multiple stakeholders
  • Good presentations and communication skills
  • Excellent prioritisation skills
  • Experience in working with varied sets of data to extract meaningful business and performance insights.

A bit about us

Making sure our customers have safe and reliable journeys is at the heart of everything we do in Operations. We keep the roads open for business and play a key role in making sure the network we manage is fit for purpose today and for the future. We achieve this through the delivery our capital programme, supporting customers on the road with our Traffic Officer Service and managing incidents effectively.


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