Contract Support

2 weeks ago


Watford, United Kingdom Resourcing Group Full time
Contract Support
Watford
£36K per annum
Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford.
About the role
Provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.
Job Description:
Prepare, attend and actively participate in monthly CLIENT Contract Review meetings.
Plan and arrange Subcontractor call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs.
Assist management team with monthly Customer Report
Ensure use of Preferred Suppliers is maximised and best practice is in place with the ability to challenge supplier pricing.
Review Subcontractor performance and feedback through appropriate systems.
Ensure CLIENT systems are in use and kept updated
General Contract Management support for the Lead Contract Support and Account Manager
Ensure integrity of financial transactions for contract
Completion and management of Financial weekly reporting (Invoice Pool, Open Purchase Orders, Paid and Unpaid WIP, Debt, Overtime and Expenses), presenting to the Account and Business Unit weekly.
Person Specification
Organised, ability to proactively plan workload
Structured
Logical
Works in a clear and consistent manner
Attention to detail
Thorough in carrying out a tasks with a high degree of accuracy
Confident and effective in putting across point of view to others
Persistence
Does not let issues go and follows through to resolution
Customer and team focus
Interested? Contact
Resourcing Group is acting as an Employment Agency in relation to this vacancy
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