Contract Support

2 months ago

Watford, United Kingdom CBRE GWS Full time

**Company Profile**

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

**Job Title: Contract Support**

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team.

The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints.

**RESPONSIBILITIES**
- Determine the nature, priority of faults based on information provided by the client
- Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders
- Managing the supply chain and drive them to attend within required SLA’s
- Driving the engineering team to attend to all callouts within required SLA’s
- To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this
- Raise and assign work orders to relevant resources
- Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations
- Promote and maintain CBRE culture throughout teams
- Monitoring calls received from the customer through to call completion and updating records
- Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA’s.
- Ensure QHSE documentation is maintained and readily available using company systems
- Manage system as a key user on site including PPM records, reactives and reporting
- Promote and maintain company culture throughout the team
- Maintain people records such as new starters, leavers, general staff changes, contact details, etc
- Effective communication with all levels of internal teams and external customers
- Familiar with daily operations and the specific scope of the contract
- Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager

**PERSON SPECIFICATION**

**Education**
- Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification.
- Education to A-Level/HNC standard would be beneficial

**Training**
- Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
- Experience of using Dynamics, Concept, Maximo.

**Experience**
- Experience of a similar customer facing role in a medium-sized business.
- Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.

**Aptitudes**
- Excellent command of the English language demonstrated through good verbal and written communication.
- Must be detail conscious, accurate and methodical in approach.
- Strong organizational and communication skills
- Able to work systematically and use own initiative.
- Able to work on more than one task at any given time.
- Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently.

**Character**
- Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office.
- Reliable, able to complete work within required time frame and manage own deadline requirements.
- Calm manner able to work under pressure and against rapidly changing demands and priorities.
- Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.

**Salary**: £28,000.00-£32,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

  • Contract Support

    1 week ago

    Watford, United Kingdom Trevett Project Services Full time

    Contract Support – Salary up to £36,000 per annum We are working with a regional and reputable Building Services and FM Organisation who are looking to bring on a Contract Support to work on this static site in the Watford region. They are looking to employ a Contract Support to join the team, and to be responsible for the customer service, financial...

  • Contract Support

    3 weeks ago

    Watford, United Kingdom Trevett Project Services Full time

    Contract Support – Salary up to £36,000 per annum We are working with a regional and reputable Building Services and FM Organisation who are looking to bring on a Contract Support to work on this static site in the Watford region. They are looking to employ a Contract Support to join the team, and to be responsible for the customer service, financial...

  • Contract Support

    1 week ago

    Watford, United Kingdom TREVETT SERVICES LTD Full time

    Contract Support - Salary up to £36,000 per annum We are working with a regional and reputable Building Services and FM Organisation who are looking to bring on a Contract Support to work on this static site in the Watford region. They are looking to employ a Contract Support to join the team, and to be responsible for the customer service, financial and...

  • Contract Support

    3 weeks ago

    Watford, United Kingdom Resourcing Group Full time

    Contract Support Watford £36K per annum Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford. About the role Provide exceptional customer service and...

  • Contract Support

    1 week ago

    Watford, United Kingdom Resourcing Group Full time

    Contract Support Watford £36K per annum Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford. About the role Provide exceptional customer service and...

  • Contract Support

    4 weeks ago

    Watford, United Kingdom Resourcing Group Full time

    Contract Support Watford £36K per annum Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford. About the role Provide exceptional customer service and...

  • Contract Support

    1 week ago

    Watford, United Kingdom Resourcing Group Full time

    Contract Support Watford£36K per annum Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford.About the roleProvide exceptional customer service and business support...

  • Contract Support

    3 weeks ago

    Watford, United Kingdom Resourcing Group Full time

    Contract Support Watford£36K per annum Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford.About the roleProvide exceptional customer service and business support...

  • Contract Support

    1 week ago

    Watford, United Kingdom Resourcing Group Full time

    Contract Support Watford£36K per annum Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford.About the roleProvide exceptional customer service and business support...

  • Contract Support

    4 weeks ago

    Watford, United Kingdom Resourcing Group Full time

    Contract Support Watford£36K per annum Resourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford.About the roleProvide exceptional customer service and business support...

  • Contract Support

    4 weeks ago

    Watford, United Kingdom HAMILTON ROWE RECRUITMENT SERVICES LTD Full time

    Contract Support Our client is looking for a Contract Support to join a site located in Watford. They require someone with CAFM experience. Duties: Provide support, monitor performance, and coordinate a small team of multi-skilled operatives. Develop close working relationships with key client stakeholders, partners, landlords, managing agents, and all...

  • Contract Support

    4 weeks ago

    Watford, Hertfordshire, United Kingdom HAMILTON ROWE RECRUITMENT SERVICES LTD Full time

    Contract Support Our client is looking for a Contract Support to join a site located in Watford. They require someone with CAFM experience. Duties:Provide support, monitor performance, and coordinate a small team of multi-skilled operatives. Develop close working relationships with key client stakeholders, partners, landlords, managing agents, and all...

  • Contract Support

    4 weeks ago

    Watford, United Kingdom HAMILTON ROWE RECRUITMENT SERVICES LTD Full time

    Contract Support Our client is looking for a Contract Support to join a site located in Watford. They require someone with CAFM experience. Duties: Provide support, monitor performance, and coordinate a small team of multi-skilled operatives. Develop close working relationships with key client stakeholders, partners, landlords, managing agents, and all...

  • Contract Support

    1 month ago

    Watford, United Kingdom CBRE Full time

    Job Title: Contract Support Business Sector: Data Centre Solutions Location: Watford, UK COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable...

  • Contract Support

    2 months ago

    Watford, Hertfordshire, United Kingdom CBRE Full time

    Contract SupportJob ID163455Posted24-Apr-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAccounting/Finance, Administrative, Customer Service, Data & AnalyticsLocation(s)Watford England - United Kingdom of Great Britain and Northern IrelandJob Title:Contract SupportBusiness Sector: Data Centre SolutionsLocation:Watford, UKCOMPANY PROFILECBRE...

  • Contract Support

    1 month ago

    Watford, Hertfordshire, United Kingdom CBRE Full time

    Contract SupportJob ID163455Posted03-May-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAccounting/Finance, Administrative, Customer Service, Data & AnalyticsLocation(s)Watford England - United Kingdom of Great Britain and Northern IrelandJob Title:Contract SupportBusiness Sector: Data Centre SolutionsLocation:Watford, UKCOMPANY PROFILECBRE...

  • Contract Support

    1 week ago

    Watford, Hertfordshire, United Kingdom CBRE Full time

    Contract SupportJob ID163455Posted24-Apr-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAccounting/Finance, Administrative, Customer Service, Data & AnalyticsLocation(s)Watford England - United Kingdom of Great Britain and Northern IrelandJob Title:Contract SupportBusiness Sector: Data Centre SolutionsLocation:Watford, UKCOMPANY PROFILECBRE...

  • Contract Support

    1 week ago

    Watford, Hertfordshire, United Kingdom CBRE Full time

    Contract SupportJob ID163455Posted03-May-2024Service lineGWS SegmentRole typeFull-timeAreas of InterestAccounting/Finance, Administrative, Customer Service, Data & AnalyticsLocation(s)Watford England - United Kingdom of Great Britain and Northern IrelandJob Title:Contract SupportBusiness Sector: Data Centre SolutionsLocation:Watford, UKCOMPANY PROFILECBRE...

  • Contract Support

    2 weeks ago

    Watford, United Kingdom Resourcing Group Full time

    Contract SupportWatford£36K per annumResourcing Group are recruiting for the world's largest FM & commercial real estate services firm with offices located around the globe. Exciting career opportunity to join this leading business on one of their most prestigious buildings in Watford.About the roleProvide exceptional customer service and business support...

  • Contract Support Customer Service Advisor

    3 weeks ago

    Watford, Hertfordshire, United Kingdom Meridian Business Support Full time €29,431

    28 days Holiday (including bank holidays) Hybrid working after 6 Months Structured training plan & great progression opportunities Permanent Position Working Hours: Monday to Friday Free shuttle bus from Watford station As an Customer order advisor, you will join our fantastic order & delivery team on our great campus in Watford, where you will work with our...