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Customer Service Administrator

3 months ago

Halifax, United Kingdom Tailored Recruitment Consultancy Full time
Tailored Recruitment Consultancy are working with an established Manufacturing business in Halifax to recruit a Customer Service Advisor for their existing busy Customer Service department. (hybrid)
Reporting into the Customer Service Manager your job will involve
Order processing and order management in a timely and detailed manner.
Telephone enquiries and customer service calls.
Processing customer complaints, ensuring the best outcome for the customer and the company.
Produce weekly back order report and liaison with customers and relevant BDMs.
Generate quotations and deal with administration of paperwork.
Liaison with all internal customers & departments.
Pricing for individual accounts and collating all information in an accessible and central location.
Internal & external reporting, as required
Management and organisation of your own and shared sales inboxes
Efficient, timely & detailed correspondents with external & internal customers.
The Person
Determined, enthusiastic, self-motivated team worker
Planning and organisation
Strong problem solving skills
Good customer service skills
Benefits
The company offer hybrid working once probabtion is completed
Generous holidays
Pension
Free car parking