Fulfilment Administrator

4 weeks ago


Harlow, United Kingdom Woodland Group Full time
Woodland Group are recruiting a Fulfilment Administration Assistant for our team in Harlow. The Fulfilment Administrator will report to the Fulfilment Team Leader and working closely with the entire fulfilment team and be responsible for providing general administrative support to the fulfilment team.nAbout us:nWould you like to work for a company where you can make a difference, Woodland Group is more than just a logistics and supply chain company. Independently owned, we continuously challenge ourselves and our teams to innovate and adapt, provide expert solutions and create opportunities for clients, team members, partners and communities. Our culture thrives on a drive for excellence and innovation, collaboration, agility through independence, opportunities to learn and develop, our diversity and relationship building, and our desire to bring skills and passion to a quickly changing and fast-paced environment.nAbout the role:nMaintain the internal administrative systems;nSupport the team in providing good customer service;nEnsure all order information is recorded on time;nSupport the fulfilment stock control processes;nEnsure the customer contact list is up to date;nAssist Team Leader with the billing each month;nComplete reports for each customer;nProvide holiday cover as required;nBook parcels and pallets on courier websites; andnAny other duties as required for the smooth and efficient operation of the department.nDeveloping skills and knowledge pertinent to the current job role and beyond;nWorking with colleagues to continually improve performance; andnSupporting necessary changes in the role to take the department and business forwardnAchieving agreed individual objectives from appraisal and/or those set monthly or quarterly; andnUnderstanding and adhering to all Woodland policies and procedures relevant to the role.nPersonal SpecificationnYou have great communication skills both verbal and written, with great customs knowledge;nYou are well organised, prioritising and working within key deadlines in a fast-paced environment;nYou have the ability to work thoroughly, methodically with an excellent attention to detail;nYou can work collaboratively with other members of the team as well as key stakeholders across the group;nYou have the natural ability and enjoy building and maintaining strong working relationships;nYou excel with a team environment as well as being able to work autonomously when required;nYou are flexible, adaptable, and open minded and respond well to the ever-changing priorities and challenges while remaining calm and focussed on getting the job done;nYou are proactive looking at ways to improve processes and have the initiative to put them forward and where possible into practice;nYou actively seek ways to enhance your knowledge and improve your performance; andnYou are self-motivated, have huge drive and ambition – you thrive off achieving great success and helping to build a great place to worknIf you have fantastic communication skills, and want to be a part of small team of industry experts, then please applynWhy you'll love working for us:nWe have a new UK benefits programme based on what our staff asked us for This includes...nGenerous holiday allowance which rises with service.nRecognition awards and Incentives.nLength of service incentivesnEnhanced occupational maternity paynProfit share schemenSalary sacrifice pension schemenLife assurancenHealth cash plannMental health and stress hotlinenRetail discounts and awardsnDiscounted health club membershipnReal career opportunitiesnTeam bonding opportunities and eventsnTo be part of a fast-moving exciting company with a great team of people.nAnd much more…nWe look forward to you joining our world where

WE CARE, WE CONNECT, WE DELIVER.

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