2nd Line Engineer

7 days ago


London, United Kingdom Context Recruitment Full time
2nd Line Engineer - London ( 4 days per week onsite, 1 day per week WFH)
Up to £40,000 PA
IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis.
You will be responsible for logging, diagnosing, and resolving issues with various hardware and software packages. This role involves providing technical support to 1st line IT support technicians, other IT functions, and external vendors, ensuring continuous high-level support across the business.
Key Responsibilities:
* Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
* Prioritise and manage workflow through the ITSM system (ServiceNow)
* Conduct on-site technical investigations and escalate issues to ensure timely resolution
* Collaborate with IT team members and support 1st and 2nd line IT teams
* Install, update, maintain, and support various software packages and hardware
* Perform Active Directory administration and deploy software via Endpoint Manager
* Support SIP/VOIP telephony and video conference systems
* Configure and support iOS/Android mobile devices and 4G/5G dongles
* Assist with IT projects and maintain technical documentation
Qualifications and Skills:
* Microsoft certifications (desired)
* Experience with ITSM systems
* Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
* Understanding of anti-virus products, web gateway filtering, and networking concepts
* Strong communication, problem-solving, and customer service skills
* Ability to work under pressure and prioritize tasks effectively

  • London, United Kingdom Polar Recruitment Services Full time

    2nd Line Support EngineerUp to £19 per hour (Inside IR35)12 month contractThis is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based on sites around central London.2nd Line Support Engineer Job SummaryAs the 2nd Line Support Engineer you will give support to various sites around...

  • 2nd Line Engineer

    2 weeks ago


    London, United Kingdom Context Recruitment Full time

    2nd Line Engineer - London ( 4 days per week onsite, 1 day per week WFH) Up to £40,000 PA IT department within a leading construction engineering business seeking a highly proactive and analytical 2nd Line Engineer to join them on a permanent basis. You will be responsible for logging, diagnosing, and resolving issues with various hardware and software...


  • London, United Kingdom Polar Recruitment Services Remote Work Freelance Full time

    2nd Line Support Engineer Up to £19 per hour (Inside IR35) 12 month contract This is an exceptional opportunity to work for an award winning international IT services provider as a 2nd Line Support Engineer based on sites around central London. 2nd Line Support Engineer Job Summary As the 2nd Line Support Engineer you will manage the existing tech bar team,...

  • 2nd Line Engineer

    5 days ago


    London, United Kingdom Just IT Full time

    1st Line Engineer experienced withinFinance Sector required in Canon Street up to £43k, office based. Job overview Provide 2nd line internal and external support to end users and clients, with some 2nd line support with 3rd line when necessary. Assist IT support manager with IT hardware and software related projects.Key Requirements:Experience of working...


  • London, United Kingdom In Technology Group Full time

    Role: 2nd Line Network Engineer Location: London Salary: Up to £40,000 Exciting Opportunity for a 2nd Line Network Engineer in London Are you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do you have the experience to take your career to the next level? We have an outstanding opportunity just for...


  • London, United Kingdom VIQU Full time

    2nd Line Support Engineer – London – 3-month contract My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients. They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team. You will work closely with users in the...


  • London, United Kingdom VIQU Limited Remote Work Freelance Full time

    2nd Line Support Engineer – London – 3-month contract My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients. They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team. You will work closely with users in the...


  • London, United Kingdom VIQU Limited Full time

    2nd Line Support Engineer – London – 3-month contract My Customer is a leading financial services firm dedicated to delivering top-tier solutions to their clients. They are currently undergoing a significant domain migration due to a merger and are seeking a skilled 2nd Line Support Engineer to join their team. You will work closely with users in the...


  • London, United Kingdom VIQU Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom VIQU Limited Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom VIQU Limited Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom VIQU Limited Full time

    2nd Line IT Support Engineer London Up to £35,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology....


  • London, United Kingdom In Technology Group Full time

    Role: 2nd Line Network EngineerLocation: LondonSalary: Up to £40,000Exciting Opportunity for a 2nd Line Network Engineer in LondonAre you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do you have the experience to take your career to the next level? We have an outstanding opportunity just for you!What...


  • London, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom In Technology Group Limited Full time

    2nd Line Field Engineer - North London - £40kPosition Overview:We are looking for a highly skilled and motivated 2nd line engineer to join our team. The ideal candidate will have significant experience in IT support and network management, with the ability to diagnose and resolve complex technical problems. This position focuses on delivering advanced...

  • 2nd Line Noc

    3 months ago


    London, United Kingdom Clearwater People Solutions Full time

    **2nd Line NOC**: - Location- London- Salary: - £32000.0- Contact name: - Jo Foster- Job ref: - 6555- Published: - about 2 hours agoOur client, a well-known and market-leading residential connectivity and networking service provider, is currently recruiting for a 2nd Line NOC Engineer** **to join their Network Support service team. The 2nd Line NOC...


  • London, United Kingdom In Technology Group Limited Full time

    Role: 2nd Line Network Engineer Location: London Salary: Up to £40,000 Exciting Opportunity for a 2nd Line Network Engineer in London Are you a skilled Network Engineer with a passion for troubleshooting and resolving technical challenges? Do you have the experience to take your career to the next level? We have an outstanding opportunity just for you! What...


  • London Area, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London Area, United Kingdom VIQU IT Recruitment Full time

    2nd Line IT Support EngineerLondonUp to £35,000VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.They...


  • London, United Kingdom Franklin Fitch Full time

    2nd Line Onsite Engineer Salary: up to £40k Location – London, Liverpool Street. x5 days onsite What you will be doing * A groundbreaking London based company is seeking a 2nd Line support Engineer to join a diverse, supportive and sociable team to support users, manage tickets and engage with top-end clients. * This role facilitates your development...