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Weekend Lodge Porter

3 months ago

Oxford, United Kingdom The Rhodes Trust Full time
Weekend Lodge Porter
Salary £29,150 Pro-Rata plus benefits
Permanent, Part Time - 16 hours per week
Location: Oxford
We have an exciting opportunity for a Weekend Lodge Porter to join the Rhodes Trust, Oxford. This role will be based in the East Lodge at Rhodes House and is responsible for the efficient running of the Porter, reception and related areas.
We are looking for the successful candidate to start with us as soon as possible.
About the Rhodes Trust
The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.
In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows, and our most recent initiative called RISE.
The role
The Weekend Lodge Porter will be based in the East Lodge at Rhodes House and is responsible for the efficient running of the Porter, reception and related areas. This role will be the first point of contact for all visitors including members of the general public, Scholars, Trustees, staff and visitors therefore the post holder must provide a first-class service, whilst maintaining the professional and positive image of the Trust.
The role will be responsible for;
Front of House
* Responsible for delivering professional customer service to all building users.
* Welcome visitors to the House and provide assistance where necessary, such as directing them to the appropriate area, issuing visitor passes and arranging transportation from the House for staff and guests.
Please see more duties on the Job Description
Events
* Safety and logistics of commercial and Trust events, working with on-site caterers and ensuring function rooms are set-up prior to the start of each event with the furniture and equipment as detailed in the Running Sheet, with flexibility for last minute amendments.
Please see more duties on the Job Description
Maintenance and cleaning
* Working with onsite management team, assist in the weekend delivery of all housekeeping operations across the building
* Co-ordinate and assist as directed emergency maintenance problems by liaising with contractors and supervising any on-site contractors and checks that maintenance work is inspected and deemed satisfactory.
Please see more duties on the Job Description
Health, Safety & Security
* To serve as a member of the House emergency response team coordinating responders.
* Alert relevant staff of security or building issues.
* Assist in building evacuations and invacuations when Alarms have been activated, liaising with Oxford University Security Services (OUSS) and emergency services as and when needed.
Please see more duties on the Job Description
Training
The Weekend Porter will need to become qualified, if not already so, in the following, (the Trust will meet the cost of this and any other training required for the role):
* Emergency First Aid at Work (or other First Aid training course if required)
* Fire Marshal
* Emergency Evacuation training
* Manual handling training
* Defibrillator training
* Undertake other training as required
* Any other iHASCO modules relevant to the role
Other
Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.
Carrying out any other duties relevant to the role, as requested.
A deep commitment to the values, ethos and mission of the Rhodes Trust.
Please see more duties on the Job Description
Essential skills, experience and qualifications:
* Experience of working in a customer-facing environment, ideally within a reception or security role
* An understanding of Health and Safety in the workplace
* Experience of working within a small team
* Have a proactive and enthusiastic attitude
* Possess a high conversational standard of spoken English.
* Excellent interpersonal skills and an ability to create good working relationships with people at all levels across the Trust.
* Excellent interpersonal skills and enthusiasm for meeting new people
* Be presentable and approachable
* Be able to work without direct supervision
Please see more duties on the Job Description
Desirable skills and experience:
* Porter or Security experience
* IT proficiency in MS Outlook and Word
* Relevant Customer Service Qualification
* First Aid Qualification
* Experience of working in an educational or commercial environment
Benefits of working here
We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.
30 days annual leave (pro rata) plus 8 bank holidays
Competitive pension scheme
Generous family leave schemes
Private health insurance
Employee Assistance Programme
Personal development opportunities
Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.
Cycle to work scheme
Electric car scheme
If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter.
If you have any issues with submitting your application, please email the Recruitment team.
The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief