Bilingual Customer Service Administrator
3 weeks ago
My Client in Huntingdon is looking for Bilingual Customer Service Administrators to join their Team over their busy summer period, with the possibility of a permanent position.
As a Customer Service Administrator your role is crucial in ensuring a positive customer experience by addressing enquiries, resolving issues, and providing updates about current orders. If you are a proactive and patient individual with excellent communication skills, we want to hear from you
Location: Huntingdon - Hybrid with 2 days in the office
Hours: Monday-Friday 8am-4pm or 9am-5pm
Duration: 3 Month Contract with the option of a permanent position
Salary: £11.50-£12PH
Key Responsibilities:
Entering orders onto the company system and ensuring the information is current throughout the production process and update where needed
Proof reading orders and making any amendments required
Respond to customer enquiries via phone and email, in a timely and professional manner
Provide support for the service team in form of price calculations, proof assessment and further admin tasks
Maintain accurate records of customer interactions and transactions
Manage workload and prioritise tasks appropriatelyRequirements:
Previous experience in customer service or a related field is preferred.
Excellent communication and interpersonal skills.
Must be bilingual in German and English These are immediate start roles so if you have the required skills and experience please apply today If you would like to know more please call Amanda in the Peterborough branch
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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